"The main characteristic of a Remix is that it appropriates and changes other materials to create something new."

When I check into work every morning, I realize that a large part of my day will be spent supporting customers using a platform that's very much like me, a Remix. A convergence of different experiences, identities, and competencies.

In a vacuum, NationBuilder's is not unique on its own. Its a software startup. We have a fully stocked kitchen. The software includes an email tool, a website and a database.

Yet when you piece together these disparate components: the software, the people, and the leaders who use NationBuilder-- you get soul, and that's what makes NationBuilder different. That's what gets me excited about work every morning.


commented on Tickets not Populating on Donation Page
Here is a clue.

When I get people to clear their history it works. Seems like there is a
certain history combination that messes it up. May I suggest you try it on
a Safari browser with a lot of history and once you recreate the problem
you can sort through the history and remove it piece by piece to narrow it
down to the culprit. I don’t have time for that but you might find it worth
your while.
posted 2016-11-02 16:35:59 -0700
responded to Why shouldn't I change my nation slug? with completed
posted 2016-11-01 20:32:15 -0700
commented on Some recurring donations are noted in the payment processor but not in NationBuilder
Update 10/25/16:

Our engineers are now alpha testing a script that would backfill missing recurring donation activities. We’ve reached out to a few customers to test these solutions, and should have more details soon.
posted 2016-10-25 10:41:04 -0700
commented on My donation page using authorize.net gives an error The supplied currency code is invalid
After troubleshooting with several customers, this error appears when the payment processor and merchant account currency codes do not align with the same currency. Customers have fixed this issue by either recreating either their Authorize account or merchant account to align with the same currency. That currency must also be reflected in NationBuilder.

For example:

1) Payment processor = CAD

2) Merchant account = CAD

3) NationBuilder currency settings = CAD
posted 2016-10-31 19:27:24 -0700
published Preview /login page in Issues and suggestions
posted 2016-10-20 13:49:21 -0700
published NationBuilder Needs Some Design Love in Issues and suggestions
posted 2016-09-23 21:01:14 -0700