ActBlue has stopped syncing

We've received reports of ActBlue donations not populating the control panel under Finances. 

The customer has deleted the ActBlue page completely and re-added. This did not re-sync and new donations are not showing up. 

completed

Update: Our support team has confirmed ActBlue donations have populated in affected nations. If you're still experiencing issues syncing ActBlue donations to your nation, please contact help@nationbuilder.com.


 

Our engineering team identified an issue earlier with recurring background jobs, including ActBlue syncing, and they have since deployed a fix. We're expecting ActBlue data to populate within the next 24 hours, and we'll be monitoring affected nations to confirm.

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