Personalize civic engagement and streamline constituent services
“I want to hear from my constituents. How can I figure out who cares about a particular issue so I can target communications to them?
Mayor
Dynamic profiles
Social matching
Social share prompts
“How do I make it easy for people to tell us what they care about so they can feel engaged by their government?
Constituent Services Director
User-submitted suggestions
Text keywords
1:1 & incoming email
“Who should I invite to the next town hall about water conservation?
City Council Chief of Staff
Advanced targeting
List segmentation
Mapping
“How can I ensure that we’re responding to and completing constituent service requests in a timely manner?
Community Relations Officer
Paths
“How do I keep people in the loop about the projects they care about and make it feel personal?
Communications Director
Email blasting with full liquid
Text messaging
30+ action pages
Learn more about these features
Dynamic profiles — Effortlessly capture both people and organizations' contact information and activity history.
Social matching — Automatically link the emails in your database to Facebook, Twitter, LinkedIn and Klout profiles, and pull in social engagement activity.
Advanced targeting — Use tags, lists and filters to track information about your supporters so you can improve targeting.
Action websites — Build custom mobile responsive sites to engage supporters. Use 30 different action page templates for signups, donations, petitions, and events. No coding required.
Goals & paths — Set goals and track your progress around fundraising, petitions, volunteers, and more. Create custom paths to guide supporters toward those goals through a sequence of steps.
Text messaging — Use text blasting to communicate with people where they’re most likely to see it - on their phones. Set up autoresponses and collect contact info when someone texts in. (paid addon)