We have received a report of the Follows Filter not working under the Dashboard tab.
I have tested this in my sandbox and
When you change the inbox you would like to view under Dashboard>Followup, the list remains stagnant and does not actually reflect the selected criteria.
See a visual of the behavior I am referring to here:
Thanks Jazmine - while some older nations do still have followups enabled we have not been adding followups to new nations for quite some time. We will not be making any changes to the functions of followups and recommend a permanent switch to paths.