What is a Spamtrap?
Spam is unsolicited bulk email, often times arriving in your inbox in the form of pharmaceutical advertisements or "unbelievable" free offers. Spammers typically source their emails from less-than-reputable sources like scrapping websites and purchasing/selling lists.
What are spamtraps?
Official response from Lilia VillaA spamtrap, also referred to as a "honeypot," is a zombie email address that looks real but is only used to collect spam. Spamtraps can be new emails or old dormant accounts that have been converted for this purpose. All email landing in a spamtrap is assumed to be unsolicited.
With over 100 billion spam emails sent daily, spamtraps are a good thing. They are one of the ways to help identify and slow down malicious accounts from reaching new addresses.
Once an email lands in the trap, the sending IP can be blacklisted and that information is relayed to different ISPs and email service providers. This works particularly well for traps that are connected to a network, since they can help block email from specific IP addresses for all of their subscribers.
Spamtraps should not be a problem for any organization if their email list is sourced from real opt-ins and they follow best practices in email hygiene.
@NationBuilder
tweeted link to Don't suck at email deliverability.
2013-05-09 09:00:05 -0700
Don't suck at email deliverability
Lilia Villa is NationBuilder's Email Delivery Manager.
Social networks come and go, but what has always remained constant is email. In 2010 the number of emails sent was 107 trillion, up 19% from 2009. Not only was email the most popular online activity of 2012, but by the end of the year, there were 3.3 billion registered email accounts.
Currently, the average user sends and receives about 115 emails per day. With all of that email action you have to wonder: "Will my emails get delivered or even read?" The only way to make sure you’re set up for success is to follow email best practices right from the start, and not suck at email deliverability.
A few weeks ago I ran into a funny post giving advice about 10 ways to suck at email deliverability. Here's my take on how not to suck at it:
Lilia Villa commented on Remove "Calendar" from your list of features.
2013-05-08 17:15:24 -0700
· Flag
That said, if you’d like to develop additional features, you may be interested in checking out our public beta for the API: http://nationbuilder.com/api_documentation
Rachael Stern tagged
Lilia Villa's
Can I send email blasts to role-based addresses? with Important
2013-05-07 14:20:46 -0700
Can I send email blasts to role-based addresses?
Role-based email accounts (like admin@, help@, sales@) are addresses that represent different functions at organizations, and typically go to a group of recipients - not a particular person.
Official response from Lilia VillaNo. There are a few problems when sending to emails that are role-based. Mainly:
- Not all people who receive email at these addresses may have opted-in, and it is nearly impossible to prove that they have.
- These addresses are more commonly harvested by bots off of website forms and pages, and sold by spammers.
- Major email blacklist providers use role accounts like these as spamtraps in attempts to catch spammers. They claim that any email sent to those addresses is spam by default.
To observe industry best practices, NationBuilder has a list of blocked role-based email addresses.
Please note: You can still import these and email 1-1, but will not be able to send email blasts to them unless they are manually entered into your control panel or the individuals signup through a website form.
Role Addresses Currently Blocked
- abuse@
- accounting@
- admin@
- admissions@
- all@
- careers@
- contact-us@
- contact@
- custserv@
- devops@
- everyone@
- ftp@
- help@
- hostmaster@
- info@
- it@
- jobs@
- list@
- mail@
- marketing@
- media@
- no-reply@
- noc@
- postmaster@
- remove@
- request@
- reservations@
- root@
- sales@
- security@
- spam@
- subscribe@
- support@
- systems@
- techops@
- usenet@
- users@
- uucp@
- webmaster@
- www@
Also to the following lists:
- *@googlegroups.com
- *@yahoogroups.com
Lilia Villa commented on How do you use non-blog post page types as sub-pages of a blog
2013-04-23 19:00:51 -0700
· Flag
If so, you can display that content in a forloop like this:
{ % for child in page.children % }
{{ child.headline }}
{ % endfor % }
This will, for example, output the headline for every single child under the parent.
Just as a side note, the documentation is definitely not intended to account for every imaginable scenario folks may encounter, but the different variables and syntax are there to help you put them together.
As Ian mentioned, if you need additional help with this we recommend getting in touch with a certified Architect.
Thanks.
Lilia Villa commented on page.calendar
2013-04-02 10:25:31 -0700
· Flag
You can look through our liquid documentation here to become more familiar: nationbuilder.com/liquid_basics, as well as chime in to the post requesting that be a feature here: http://nationbuilder.com/redtimmy/a_block_style_calendar_for_events.
Also, if you’re interested in getting additional help from a NationBuilder architect, you can find a list of them here: http://nationbuilder.com/architects
Lilia Villa commented on page.suggestion
2013-03-14 16:59:51 -0700
· Flag
{ endfor %}
Lilia Villa commented on Different header images for each page?
2013-03-11 11:05:14 -0700
· Flag
Lilia Villa commented on profile_note
2013-03-11 10:59:08 -0700
· Flag
C.J. MinsterCheng tagged
Lilia Villa's
My ISP or spam filter is blocking my Nation's email. What can I do? with Advanced
2013-03-06 16:40:51 -0800
My ISP or spam filter is blocking my Nation's email. What can I do?
My nation's email blasts are going to the junk folder or are not being delivered to my inbox at all. It may be happening to emails sent to my supporters. What can I do to fix this?
Official response from Lilia VillaIf you believe email from your nation is being blocked by your ISP (internet service provider) or mail server, we suggest you start by reaching out to your ISP directly.
A letter to your ISP not only relays your dissatisfaction, but also requests a lift to the block. Below is a sample letter you can send to your ISP. NationBuilder's support team, help@nationbuilder.com, can help should your ISP/Domain require follow-up information such as mail logs.
Below is a sample letter you can send to whoever handles your email servers.
To: ISP Customer Support
Subject: Remove NationBuilder Block
Hello. My name is XXXX and I have been a customer of your services since XXXX. I understand that you have a blacklist in place to protect customers like myself from unsolicited email; however, this blacklist has made it impossible for me to receive newsletters, announcements, and promotions that I have subscribed to receive. I value these communications and would like to receive them using this email address.
The sender of these emails uses an email marketing service called NationBuilder. NationBuilder is not an open relay and has extremely strict anti-spam policies in place. Because you block emails from NationBuilder I am unable to receive these communications.
I ask that you add NationBuilder to your white list. For further information about NationBuilder you may contact their Community Team: help@nationbuilder.com or 213.394.4623.
IP addresses for your Network Department
o1.nationbuilder.com 74.63.231.22
o2.nationbuilder.com 74.63.194.124
03.email.nationbuilder.com 50.31.40.155
o4.email.nationbuilder.com 50.31.32.206
o5.email.nationbuilder.com 50.31.32.207
o6email.nationbuilder.com 50.31.41.21
o7.email.nationbuilder.com 208.117.55.191
o8.email.nationbuilder.com 208.117.55.194
o9.email.nationbuilder.com 208.117.55.196
o10.email.nationbuilder.com 208.117.55.197
o11email.nationbuilder.com 50.31.39.179
o12.email.nationbuilder.com 74.63.194.125
Please contact me when this problem has been resolved.
Sincerely,
XXXXXX
Note: If you have a custom IP address, please contact us for that information.
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