C.J. MinsterCheng tagged
Lilia Villa's
My ISP or spam filter is blocking my Nation's email. What can I do? with Advanced
2013-03-06 16:40:51 -0800
My ISP or spam filter is blocking my Nation's email. What can I do?
My nation's email blasts are going to the junk folder or are not being delivered to my inbox at all. It may be happening to emails sent to my supporters. What can I do to fix this?
Official response from Lilia VillaIf you believe email from your nation is being blocked by your ISP (internet service provider) or mail server, we suggest you start by reaching out to your ISP directly.
A letter to your ISP not only relays your dissatisfaction, but also requests a lift to the block. Below is a sample letter you can send to your ISP. NationBuilder's support team, help@nationbuilder.com, can help should your ISP/Domain require follow-up information such as mail logs.
Below is a sample letter you can send to whoever handles your email servers.
To: ISP Customer Support
Subject: Remove NationBuilder Block
Hello. My name is XXXX and I have been a customer of your services since XXXX. I understand that you have a blacklist in place to protect customers like myself from unsolicited email; however, this blacklist has made it impossible for me to receive newsletters, announcements, and promotions that I have subscribed to receive. I value these communications and would like to receive them using this email address.
The sender of these emails uses an email marketing service called NationBuilder. NationBuilder is not an open relay and has extremely strict anti-spam policies in place. Because you block emails from NationBuilder I am unable to receive these communications.
I ask that you add NationBuilder to your white list. For further information about NationBuilder you may contact their Community Team: help@nationbuilder.com or 213.394.4623.
IP addresses for your Network Department
o1.nationbuilder.com 74.63.231.22
o2.nationbuilder.com 74.63.194.124
03.email.nationbuilder.com 50.31.40.155
o4.email.nationbuilder.com 50.31.32.206
o5.email.nationbuilder.com 50.31.32.207
o6email.nationbuilder.com 50.31.41.21
o7.email.nationbuilder.com 208.117.55.191
o8.email.nationbuilder.com 208.117.55.194
o9.email.nationbuilder.com 208.117.55.196
o10.email.nationbuilder.com 208.117.55.197
o11email.nationbuilder.com 50.31.39.179
o12.email.nationbuilder.com 74.63.194.125
Please contact me when this problem has been resolved.
Sincerely,
XXXXXX
Note: If you have a custom IP address, please contact us for that information.
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You control all of the html in the template of the individual page, so you can call out any files in the header – including the theme.scss. If you are going to be using forms on your landing page, you probably want to keep some variables in the document. Mainly {{ content_for_header }} {{ content_for_footer }} and the {% yield %} tag typically placed in the _colummns_2.html file (it loads form-related content).
Depending on what you want to do, you will need to experiment if you’re not familiar, and once you have your custom code you can reproduce it on other projects.
Another method that may be less complicated is to use liquid in the layout.html file to exclude certain pieces of code (like the navigation), from displaying on the homepage. You can read about that here: nationbuilder.com/liquid_basics
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