Have any changes been made to how PayPal receives donation information from NationBuilder since the start of 2017? We've noticed an increased frequency in declined donations over the past couple of months, and we just want confirmation that nothing has been changed on the NationBuilder end.
Lauren, no we haven't updated anything with PayPal this year. We have seen some instances with Payflow not working as expected - can you please send examples to us at firstname.lastname@example.org?
Complete and current information on how to use NationBuilder is available in the documentation section.