Phone and voicemail
Download the phone and voicemail video (Quicktime: 12mb, 4:46)
Creating a new number, forwarding calls, and receiving voicemails
Voicemail and texts in your dashboard
- Set up a phone number for your primary broadcaster. This is a number you're going to want to publicize (specifically for text messaging purposes) so be sure to forward it to a member of your organization who is going to be willing and able to answer a lot of phone calls from new supporters.
- Voicemails appear on streams in the control panel dashboard and the broadcaster dashboard to make it easy for members of your organization to listen to and follow up with the people who are leaving these voicemails. You want to be sure that follow up is happening, so have everyone log these follow up contacts in the supporters' control panel profile.
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adriel hampton commented
2012-03-11 09:06:42 -0700
It depends on your settings. Generally the forwarding phone will get a message if off or busy. A short timing on the NationBuilder phone will lead to the forwarding phone ringing and then rolling into NationBuilder voicemail.
Gavin DeSchutter commented
2012-03-11 09:04:50 -0700
Yes, NationBuilder’s voicemail feature will still kick in if the phone it is forwarding to is busy or does not answer.
Donald Darnell commented
2012-03-11 08:16:12 -0700
We wonder if forwarding disables your very handy voicemail feature. That is, if we have forwarding set up for our Nation’s number, but the phone line to which we forward is either busy or does not answer, will NB voicemail kick in and take a message?
adriel hampton commented
2012-02-08 03:55:15 -0800
No, you cannot make calls from the NationBuilder phone number.
Donald Darnell commented
2012-02-07 19:38:30 -0800
Is there any way to make phone calls FROM our NB phone number?
