How to create a survey
Download the feedback and survey video (Quicktime: 36mb, 11:41)
How to make the most out of your Feedback and Survey pages
- People like to know they're being heard. When using feedback pages make sure you are using your autoresponse emails effectively. Don't just thank people for their feedback, let them know they can have an even greater impact by volunteering and donating, and direct them to those pages.
- Make sure you are incorporating feedback you get from feedback and survey pages into other parts of your website and making those changes known. Let your responders know that you are taking their feedback seriously by blogging about it, sending them email updates, and tweeting.
- Use surveys to find out more about your supporters. Create detailed questions and keep track of your survey stats, remember that the more you know about your supporters the more you can gear your content towards their interests and get them more engaged.
- Use multiple choice questions to your advantage. Test out various ideas in a multiple choice format and tag your responders accordingly. This way you can get groups of people interested in the same idea or concept together elsewhere on your site (suggestion box page) and get them working/brainstorming to further that interest. This is a great way to build communities.
- Use survey pages to create a test about your content/organization and see who gets the most questions right. Make the results public and reward your winners with political capital. Spurring competition is a great way to get people active and motivated to participate.
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Jerimee Richir commented
2012-04-23 17:17:28 -0700
Is there a way to automatically make the results public? How do I should live on the front page of the site that 47 people voted no?
