I originally wrote the membership documentation when the feature was released in 2014. At the time, I had two primary concerns: making sure people understood that membership could be assigned for any action taken on a website and explaining the way expiration dates are set on donation pages.

Highlights of the updates to our membership documentation:

  • Importing membership HOWTO includes a complete explanation of why importing paid memberships is difficult and a few suggestions on how to do it yourself.
  • Charge for membership HOWTO now includes information on processing paid memberships through the control panel.
people gathered
Original photo by NCVO London. Photo cropped.
Creative Commons license via Flickr

Finally, on a personal note: I've been using NationBuilder for five years, first as a customer and now as an employee. The system is a bit second nature to me, though I believe I keep learning better ways to write about it. If you find something confusing, please comment on the HOWTO you're reading. Or if you're working on something and can't figure out how to do it, please post a question. 

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