Notification emails are sent automatically when someone takes action. By default, control panel users receive notifications for all activities taken by people assigned to them and for people / pages they are following. Similarly, when a logged-in supporter follows reactions on a webpage, she will receive notification emails when activity occurs on that page.
- Notification email purpose and design
- Adjust when notifications are received
- Following reactions
- Related HOWTOs
Notification email purpose and design
These emails are designed to alert the recipient and encourage the recipient to take action within the nation.
- Notification emails are sent from firstname.lastname@example.org
- The content of the email cannot be edited.
- To take action based on the notification, send a new email or log into your nation.
- Do not reply to a notification email - doing so will not connect you to anyone.
Here is an example notification email:
Adjust when notification emails are received
A control panel user can adjust when she receives notification emails from Settings > Your account > Email notifications.
Notifications can be sent when activities occur within specific groups of people:
- Everyone: whenever someone does something.
- Assign to you: when someone assigned to you takes action.
- Following: when people you are following take action, or when something happens on a page you are following.
Activities that can trigger a notification email:
- New comments
- New donations
- New pledges
- New invoice payments
- Point person changes
- New contacts
- New notes
- New pages published
- New flags on comments or pages
- New event RSVPs
- New feedback
- New volunteer signups
- New petition signatures
- New endorsements
- New suggestions
- New surveys
- New vote pledges
After adjusting the checkboxes next to each of these activities, you must click the button to save your changes.
Please note that new signup activity on a signup page will not generate notification activity.
In addition to control panel users, logged-in supporters can follow pages. When a supporter creates a user-submitted event or blog post, she will be added as a follower of the page. Similarly, when someone comments on a page, she is automatically added as a follower of the page. Following reactions on a page means that the person will receive emails when new comments are posted or when the page is deleted. These page notification emails always include a link to unfollow the page.