Product Trainer - LA

NationBuilder is actively seeking a Product Trainer to join our Professional Services team in Los Angeles. As a Product Trainer, you will be responsible for teaching NationBuilder staff, customers and partners how to use NationBuilder’s software to achieve their goals.

Product Trainers help people get the most out of NationBuilder. They understand how to leverage the software across various sectors and use cases. They deliver training based on people’s unique objectives. Product Trainers know how to translate technical concepts to audiences with varying levels of software experience. They employ adult learning methodologies, experiential learning and facilitation best practices as the backbone of their training approach. Product Trainers adapt to our evolving software to meet new training needs. They deliver training in-person, which may require up to 50% travel, as well as virtually. Product Trainers are avid learners and have a growth mindset.

Product Trainers are passionate about helping people learn new concepts. They are collaborative and clear communicators who are committed to providing exceptional customer service.

NationBuilder creates software for leaders of all kinds - political candidates, nonprofit organizations, anyone building a community of people to make something happen in the world. To learn more about NationBuilder, read about our mission and beliefs.

We are looking for:

  • Someone who has experience teaching adult learners

    • Bonus if you have 2+ years experience

  • Someone who has experience translating and communicating complex technical concepts to audiences with varying experience levels

  • Someone who learns new technology quickly

  • Someone with excellent verbal and written communication skills

  • Someone with experience delivering training in-person

  • Someone who is collaborative and can work across teams to deliver exceptional customer service

  • Someone with strong listening skills

  • Bilingual English/Spanish a plus

  • Someone with interests beyond work. Perhaps you’re a photographer, a snowboarder, a great cook or an aspiring unicyclist?

NationBuilder is an equal opportunity employer and we value diversity. We are committed to finding talent that is not determined on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To apply, email your resume to jobs@nationbuilder.com with the subject “Product Trainer”. Tell us why you're a good fit for the job in 140 characters or less (like a tweet, but you don't have to actually tweet it).

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