Skip to main content

People not showing on map after import

1) I imported users

2) Mapped address to registered voter address

3) After import, users not showing on the map

4) To get them to show on the map, I have to visit each person and hit save (I don't enter any additional data). Once I do that, they appear on the map.

Another bug?

Official response from

Howdy Steve! 

After people are imported in with address information they are sent off to be geocoded. Once geocoding has finished they will appear on the map. Geocoding typically takes between 2 and 6 hours, depending on the amount of people brought in by the import. Saving a record will send a one off geocode for a record, thus the reason you’re seeing the person on the map after saving a record. 

Additionally, you can see the status of your geocoding by logging in to your nation and clicking “Settings” > “Status” > “Geocoding”. 

If geocoding doesn’t happen within 24 hours please contact your organizer and they can assist on this issue.

Related resources:

What is geocoding addresses?

What is the difference between geocoding and mapping status?

Share this post

Showing 8 reactions

How would you tag this suggestion?
Please check your e-mail for a link to activate your account.