C.J. MinsterCheng

Voracious reader and knowledge seeker. Uncovering ways to create paradigm shifts. Jewish, feminist mother & writer @NationBuilder.

Activity


published How to use text messaging in redirect old pages
posted 2016-05-20 10:23:21 -0700

published Software for Leaders in Pricing
posted 2016-05-16 19:34:44 -0700

published question in redirect old pages
posted 2016-05-12 12:31:17 -0700

commented on How to log contacts
Chris and Tony – in both cases you described, we would envision a never-ending path. If there are truly no milestones for maintaining contact with existing constituents or volunteers, I would create a path with steps representing time frames – either 4 quarters per year or 12 months per year. By doing this, you can easily roll up information on how many people were contacted / how many contacts were logged each quarter (or month).

As our development of paths is continuing, your feedback is important. The reason paths are now so central is that NationBuilder is built to help lead people to action. Each path represents how individuals can help achieve your goals. A time-based path could represent maintaining relationships with existing community members if no new behavior is expected or desired.

Another example of a potentially never-ending path is for a customer. I could imagine a customer path with steps for prospect, onboarding, growing, maintaining, shrinking and another path for winning back previous customers.
posted 2016-05-11 11:57:29 -0700

commented on Updating credit card information on a recurring donation
Frederick, please note that I added a feature suggestion to allow donors to update credit card information or cancel future payments themselves: http://nationbuilder.com/socialupheaval/allow_donors_to_update_credit_card_information_or_cancel_recurring_donations

Please comment on the above page to show support for the change. We are using that area of the site to corral information on what feature changes are most important to our customers to help determine our future product roadmap.
posted 2016-06-03 16:07:26 -0700

responded to Recurring donations options with completed
posted 2016-04-21 14:27:42 -0700

commented on Campaign Organizing Tactics and the Films They Resemble
Wonderful piece! I think it’s worth noting that the advice is focused on campaigns for particular candidates or ballot initiatives. On the other hand, if your campaign is about increasing democracy within a democracy, contacting inactive voters and eligible citizens who aren’t registered to vote could be your primary focus.
posted 2016-04-15 09:30:24 -0700

responded to What is a turnout probability score? with completed
posted 2016-06-07 17:44:08 -0700

published Authenticating your broadcaster in redirect old pages
posted 2016-03-18 14:32:59 -0700

published Connect a domain in redirect old pages
posted 2016-03-10 09:37:56 -0800

commented on How to cancel future monthly donations or installment payments
Anne – actually, if you cancel recurring donations on NationBuilder, that cancellation is sent to Authorize and the credit card is not charged. There is no need to go to your payment processor’s website if you are able to complete the cancelation within your control panel. I will update the HOWTO to make this clear.

Alexander, I have added your feature suggestion to our product issues area:
http://nationbuilder.com/socialupheaval/allow_donors_to_update_credit_card_information_or_cancel_recurring_donations

Please comment on the above page to show support for the change. We are using that area of the site to corral information on what feature changes are most important to our customers to help determine our future product roadmap.
posted 2016-06-03 15:57:05 -0700