Customer Engagement Manager

Join me every weekday at 10am for NationBuilder Live

Helping people find out what they want to do is why I joined NationBuilder. You have this spark but you don’t know the next step - I’m so happy to help with that. As a Customer Engagement Manager I get to help people use NationBuilder better every single day by working with our customers and every team at NationBuilder to make the experience the best it can be.

I also have two children, am married to a film director, love the Chicago Bears, am from Las Vegas, lived in NYC for 13 years, moved to LA in 2013 and I only read Stephen King books. 

Activity

commented on How do I add search to my site?
Thanks for letting us know Malcolm! We’ll take a look.
posted 2017-03-22 16:01:26 -0700
responded to How do I remove the header image from a single page? with completed
posted 2017-01-26 15:28:02 -0800
responded to Change 'Add your reaction' text with completed
posted 2016-08-04 09:49:48 -0700
commented on Discrete boxes for user address entry fields, instead of one entry box with comma separators
Mark – thank you for these suggestions I totally hear your frustration and will pass them along. I can’t make any promises that this will be addressed soon but we do appreciate all feedback.
posted 2016-10-10 14:59:48 -0700
commented on Is there away to use a surveymonkey on a NationBuilder page?
Rosalind – we do not have that integration with Survey Monkey but we do with 123FormBuilder – you can see more information here: http://nationbuilder.com/123formbuilder
posted 2015-06-30 12:06:55 -0700
commented on How to manage multiple sites within a nation
Hi Patrick – yes! What you can do is start a new site (the $9 fee will apply as above) both sites will live in the same dashboard. You can go to the page on the old site that you want to move over and in settings > page settings there is a dropdown for ‘site’ where you can move them over to the new one. When the move is complete you can delete the old site in website > site settings > basic and click ‘delete site’ When you are down to one site in your Nation the $9 monthly fee will no longer be charged.
posted 2015-06-25 10:59:24 -0700
commented on Include files and images on a page
Devin – the file needs to be in the specific page files in order to show up – is that where you are uploading the image? For example, if you need it in more than one event you will need to upload it twice.
posted 2015-07-21 15:39:33 -0700
commented on How to use tags
Hi Matthew – yes you can use our new unsubscribe feature to add tags to people as they manage their email options – there is more info here: http://nationbuilder.com/how_to_use_the_unsubscribe_page
posted 2015-07-07 13:09:47 -0700
responded to NB could do it all with considering
posted 2016-06-14 14:08:17 -0700
commented on Subject line of auto-response emails
Hi Nicolas – you can edit the subject lines per the instructions that Kyle mentioned above.
posted 2015-06-25 10:38:51 -0700
commented on Text Message Signup WITHOUT reply asking for email address?
HI Zack – that isn’t something that you can control from your Nation automatically – but you could set it so that everyone that text in is tagged and then schedule a text blast to that tag the next day — that way whoever texted in would be sure to get the new text!
posted 2015-06-19 23:57:57 -0700
commented on Define Supporter
Hi Adam – the pricing is based on the number of emails in your Nation regardless if they are a prospect or a supporter. You can learn more about how to email prospects vs supporters here:

http://nationbuilder.com/how_to_optimize_your_email_deliverability#prospects
posted 2015-06-15 17:23:29 -0700