Current, NB allows a Nation to import emails received at an email address. This is a great way to automatically capture people who are interacting with your organization. However, I have noticed that NB also imports anyone who was also CC'ed on these incoming emails. This should be a functionality that we can turn on or off.
Clearly, there will be cases where we would definitely NOT want to import people who are cc'ed on an incoming email. Better yet, if NB could hold the incoming emails in a staging area, we could indicate those for which we'd want the sender, the CC's or both imported.
This isn’t something that we have planned at the moment we bring in the cc'd emails since in most cases they are relevant - but the staging area is great suggestion!