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If you have questions related to your NationBuilder website, this is the place. Those who share the same question, or have answers and insight into a question are strongly encouraged to share your input. 

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How to display *embed.ly* image from one page on another?

Does NB provide Liquid access to embed.ly content from one page to another?

Specifically, our users sometimes include image URLs via our suggestions page. These correctly convert to images in their suggestion, so we know NB recognizes them correctly. But we also want to include that image on our site's front page as a teaser/etc and not sure what Liquid code to use... snippets like  and  seem to only access "uploaded" images (vs images included with embed.ly).

We've read the template examples from http://nationbuilder.com/liquid_template_examples but didn't see any reference.

Thx KV

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What can end users do?

Can some tell me a nation that has something to do for the end user. I can see its good for nation owners but why would I go back to a nation there seems like there is nothing to do and standard UI design and layout is just not easy on the eye. If I want a sticky Nation of supporters the experience has to be great. Are there any statistics on supporter stickiness in Nations? Just don't get.

Official response from Adriel Hampton

David, logging into a NationBuilder site unlocks the left- or right-hand sidebar, which we call the "Supporter Nav." You can place special pages there, including leaderboards to encourage engagement. Supporters can also log into their own accounts and set up personal pages for fundraising, track their progress as recruiters and more.

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Need an IP for DNS

Ive purchased a domain name using domainregistration.com.au and they seem to require an IP adress for the DNS redirect.. What can I do?!

Official response from Kathy Jacobs

Please see Why domains don't connect with IP addresses. You can learn how to set up a custom domain from our help information as well.

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Side Column Features Wrong Facebook, Twitter Accounts

When using the Revolution theme, the column on the right features incorrect Facebook and Twitter accounts. How can I change them to point to the correct accounts? I cannot find a place anywhere here or on the website editing page where to do this. What is the mechanism that directs the website to add these widgets onto the page and, specifically, to this column?

Official response from Kathy Jacobs

The Twitter and FB accounts used on the website for a nation are the ones that are connected to that nation's primary broadcaster. You can learn more about these features from How to use Facebook and Twitter to promote your nation

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Header Rendered After Page Content Makes Page Seem to Flash

When my web pages display, the content is drawn first then the header is displayed which makes the page seem to flash. Any idea why this is happening? 

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Having one page show Activity Streams of all pages, minus private info

Hi there!

I asked this question about showing activity streams of all pages in a box on one page.  I was given an answer that worked perfectly. 

I am worried about something, though. There is some activity that should not be shared in an Activity Stream, such as any activity in which the "Do not publish on website" checkbox for that activity has been checked. 

Would this bit of liquid make sure that private activity is not published in the "master" Activity Stream? 

{% for activity in site.activities limit:10 }
      {% unless activity.is_private? }
            {{ activity.show }}
      {% endunless }
{% endfor }

Thank you!

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Include photos in FAQ?

Do FAQ pages support images and, if so, how do we best display them?

We're having problems getting NationBuilder to display a photo in our FAQs. 

We have a group of FAQs that each have an image, the images are displayed on the individual FAQ answers but show up as "broken image" placeholders when viewing the overall FAQ page itself. 

Thx KV

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I want to customize our login and blogging functionality according to theme

It is possible to customize our login and blogging functionality according to our theme integration . in nation builder . If it is possible then which language is support for that .

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3rd party forum platform

Is it possible to integrate a 3rd party forum platform such as www.websitetoolbox.com/ ? If so, I assume the community members would have to use Facebook sign-in again once they clicked on the forum. Of course the major issue of using a 3rd party is that the user interaction will not be tracked and added to their standard profile. 

I did read a similar question answered about using the blog-style way of discussing topics but that is just not user friendly enough for the many, many topics we will be discussing. 

Thank you.

Official response from Ian Patrick Hines

While it is certainly possible to use a third-party forum alongside NationBuilder — and even embed it within a basic page, as you would do with a Google Calendar or other third-party widget — it is not currently possible to integrate that sort of third-party service with NationBuilder's people database.

You may, however, consider creating a message board using NationBuilder's 'Suggestion Box' page type. This is how we manage public forums on NationBuilder.com, and find it to be both usable and effective.

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How do I use custom fields?

Official response from Adriel Hampton

Custom fields are included in the Enterprise edition, which also includes subnations. We added custom fields to support the expanding needs of leaders and complex organizations using NationBuilder to build communities. If your nation requires custom fields, contact your organizer. Our NationBuilder Architect design partners can also help with implementing custom fields. 

Read on to learn more.

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More than one Website?

Can I have more than one website in a single Nationbuilder account?

 

Official response from Ian Patrick Hines

Absolutely! Each nation can support multiple, distinct websites that all share the same NationBuilder Control Panel and database.

To learn more about adding additional websites to your nation, click here.

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Having one page show Activity Streams of all pages

Hi there,

All pages have the ability to show the Activity Stream for that page. For example, all donations show up in the Activity Stream on the donations page. Or, all endorsements show up in the Activity Stream on the endorsements page. 

I've seen a site or two (such as at the bottom of this page) that has an Activity Stream on the home page that shows all of the Activity happening on every page of the site (all donations, all endorsements, all twitters, etc.). I would like to do that here. However, I have been unable to find in the documentation where it says how I can convert a regular Activity Stream into the kind that shows site-wide Activity. 

Can you point me in the right direction? 

Thanks!

Official response from Ian Patrick Hines

Site-wide activity can be called using the "site.activities" variable, which is documented on the Site Variables page in our Theme Documentation. Using the Activity Variables ("type_name"), you can specify which activity types (i.e., Feedback, Donation, etc.) you would like to include (or exclude).

For example, the code to show activities from across the site might look like this:

{% for activity in site.activities limit:10 } {% unless activity.type_name == "Feedback" } {{ activity.show }} {% endunless } {% endfor }

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How do I close my account

Official response from Ian Patrick Hines

Please refer to our earlier FAQ: How do I cancel my account with NationBuilder?

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Can I add a line to my robots.txt?

I need to add a line to my robots.txt to track analytics from our chosen video app, but I can't find the file anywhere in the admin section.

Can anyone help?

TIA,
Kevin

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Why do some pages include a dedicated field for Country?

Official response from Ian Patrick Hines

In order to improve mapping accuracy, we have added a new "Country" dropdown menu to a number of default NationBuilder page types, including: user-submitted events, petitions and signup pages. 

Screenshot_5_13_13_3_14_PM.png

This will help reduce confusion between such similarly named places as Glasgow, Kentucky and Glasgow, Scotland.

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victory slider problem

When I choose the Victory template my sliders lose their overlay text and tabs. If I switch to another template they come back. I really want to use Victory. What am I doing wrong?

Official response from Ian Patrick Hines

Jodine — That's a great question. You're not doing anything wrong!

The Victory Theme makes use of a custom slider, which doesn't include the overlay text or the tabs. That's why they disappear when you use this theme. 

To learn more about the unique features of our public themes, take a look at our Public Theme Guidelines page. 

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Is there a glossary somewhere?

Although some of the terms that are used in NationBuilder are explained in various places in the "how-to" videos or in answers to questions - I find that there are many that do not seem to have findable explanations (or not good explanations).  Is there a glossary that I am missing? If not, might I suggest one is produced?

Also - transcriptions of the videos would be good to have.

Official response from Ian Patrick Hines

The best way to search for more information about terms and features in NationBuilder is using the search box at the top of this page, which will search our public documentation and public customer questions. 

If you've looked there, and still don't find the answer you're looking for, I would recommend either contacting your Point Person or visiting NationBuilder Support and asking a public question yourself! Someone from our team will answer it to the best of our ability ASAP, and it will remain on the public site so that future customers (who may share your question) can find it.

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I do not want a sign-up button on the top of our web page. How can I remove it?

We would like to have the capacity for members to sign-in, but we don't want people who come to our page to immediately be able to sign up.  We have a page dedicated to prospective members signing up for more information.  We need to be able to remove the capacity for signing up from the front of our page.  Thank you.

Official response from Ian Patrick Hines

Many of NationBuilder's public themes include simple signup forms in either their headers or sidebars in an effort to make it easier for supporters of your nation to opt-in to communications from you. 

Removing that form requires editing the theme files for your nation directly by creating a custom theme.

To learn more about creating custom themes, click here.

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Can I show content/forms for both Petition Pages and Feedback Pages on the same page?

My goal is for users to come to a page, suggest they sign a petition, and then have options underneath the petition to tell their story, or tweet or tell the story on Facebook. Right now, I have a petition page, and after the submission, the user is directed to a feedback page where they can "tell their story," but the organization wants it all on the same page. Is this possible?

Official response from Ian Patrick Hines

Signing a petition (via a petition page) and telling a story (via a feedback page) are two distinct actions that require the submission of two distinct forms. For that reason, even if you customized your page's theme to include both forms your supporters would not be able to save the data in both of them simultaneously.

The workflow that you have established — having the supporters sign the petition and then be redirected to a feedback page to "tell their story" — is the best way to achieve your organization's desired result.

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Why is my past event still showing up on my calendar?

Official response from Ian Patrick Hines

You scheduled your big event weeks in advance, leveraged the power of NationBuilder to spread the word and collect RSVPs and even remembered to bring the napkins (!!!). But now that the event is done, you're wondering: "why is it still showing up on my website?"

Each morning, NationBuilder will check all of your events to see if any of them have already passed. If they have, your nation will automatically hide them from your calendar page by marking them as "Expired" in your Control Panel (see below).

Screenshot_5_6_13_3_53_PM.png

NationBuilder waits until the next day to "disappear" your events, rather than doing so immediately, is so that your attendees are still able to reference the event's details while it's ongoing. 

I want to republish my event. How do I do that?

Once an event has expired, it can only be re-published by manually toggling its status to "published" in your nation's Control Panel. 

To do this, navigate to the event's "event settings" (pictured below) and change the date of the event to some time in the future. If you do not change the events date — i.e., if it remains in the past — then it will automatically be marked as expired again the following morning.

Screenshot_5_6_13_4_17_PM.png

Then, navigate to the event's "settings" (pictured below) and mark the event as published.

Screenshot_5_6_13_4_15_PM.png

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