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If you have questions related to your NationBuilder website, this is the place. Those who share the same question, or have answers and insight into a question are strongly encouraged to share your input. 

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How to delete the header photo of an email blast

So we tried to make our own template, but we don't want to use the click-able picture at the top of the email. We have searched and searched but haven't been able to find anything.

Official response from Ian Patrick Hines

There are a number of possible approaches to take with regard to the header image in an email blast.

If you're working on developing your own custom email theme, you'll want to look for the lines of code that render the image and either modify or remove them. For example, the code in the image below is from a custom version of the "Basic with logo" theme. If your custom theme is based off of another of our public themes, this code may look different in your case.

Screenshot_5_24_13_8_16_AM.png

Removing the lines of code wrapped in the red box (added for illustration) will remove the header image.

Another option would be to remove or change your site's "meta image," which is controlled in Websites > Site Settings > Logo. This is the image that renders as the header image by default. 

To learn more about developing a custom email theme, click here.

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Can you query based on highest previous contribution?

Used for customizing asks in emails.

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how do I get a website counter on my homepage

I am using the templates provided by nation builder.  I need a counter on my homepage.

Official response from Ian Patrick Hines

It is totally possible to add a counter to your homepage. 

First, there are many different website counters available for free online. This Google search is a good place to start.

Once you've found the counter you'd like to use, you'll need to add it directly to the page-level template of your homepage. To do that, open up your homepage within your nation's Control Panel and click the "template" tab. (See below.)

Screenshot_5_23_13_3_54_PM.png

Within the template editor, you can add the embeddable counter within the code wherever you'd like. Once you're comfortable with your changes, click "Save and Publish" and they'll be reflected on your public-facing website.

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How do I delete a reaction?

There's a comment on a page that I want to remove but can't figure out how to do so.

Official response from Adriel Hampton

Michael, you'll want to edit the page in your control panel, click on the comments tab, then use the "edit" button on the profile of the person who left the comment. You can delete the comment from there!

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Communication Between Levels

How does an intern let a leader know a page is ready to be published?

The only way I can figure is by the intern sending an email or facebook message but that takes the communication out of NB.

Is there a way to flag a page as needing follow-up so the leader knows it's ready to be published?

Official response from Ian Patrick Hines

You're quite right! The best way for an intern to let a leader know know that a page is ready to be published is to communicate with them directly (i.e., outside of NationBuilder). 

Your idea about being able to flag a page as needing follow-up is, however, interesting. I would encourage you to add it to our Suggestions Page.

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Shwoing Blog Photos

Right now I have a section on the homepage that show blog excerpts using this code: Liquid error: Could not find default template _blog_latest.html

 

Wondering how I can change this code to also include an image if there is one. I am not familiar with Liquid or LESS.

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Showing Blog Photos

Right now I have a section on the homepage that show blog excerpts using this code: Liquid error: Could not find default template _blog_latest.html

 

Wondering how I can change this code to also include an image if there is one. I am not familiar with Liquid or LESS.

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Linking back to separate website

Hello, We are launching website separate from nationbuilder, and will only be using nationbuilder to host our donate and petitions pages, send email blasts, and maintain our supporter database. So we would like it if people who, for example, signed a petition, could just click on our logo on the top of the page and be redirected to our main website. How can we make this happen?

Official response from Ian Patrick Hines

Hey Charity --

That's a great question! Lots of NationBuilder customers use their nations as micro-sites or "action centers" connected to their existing website, and NationBuilder works great when set up this way. We have built a page type -- the "Redirect Page" (pictured below) -- that allows you to create a navigation item that redirects to another URL entirely (including one on another domain).

Screenshot_5_22_13_2_37_PM.png

If, however, you want folks to be able to click on your site's logo to return to your non-NationBuilder site, you'll need to create a custom theme and edit the code directly. It's not possible to set a redirect page as your homepage, so you'll need to manually edit your 'layout.html' file to change where the logo points (from your 'home' page to the specific URL you'd like it to point to). 

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Editing petition form fields

We want to change the form fields for our petition. This is mostly easy enough, but for the 'address' field it has 'town,street, postcode' inside the box, and we want it to just say 'postcode'. We've already changed the header, but the text in the box appears to be part of the field object and theres no easily apparent way to edit it.

any clues? cheers

Official response from Ian Patrick Hines

Great question!

If you'd like to change the labels for the form fields on a given page, you can do so by editing that page's template.

Screenshot_5_23_13_1_52_PM.png

Within the template, look for the line of code that specifies the label for the form field you're seeking to edit. (Note that this may be a different line number for you, depending on which theme you're using.) Edit that line to reflect how you'd like the label to appear and save the template.

Screenshot_5_23_13_1_53_PM.png

The form field will continue to work the same as before, but the label will change. 

Note: NationBuilder will accept a Postal Code (without accompanying address information) as a valid address.

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Nationbuilder emailing me every signature

So we launched our petition a few days ago, and have 120 signatures or so. For the last 4, nationbuilder has emailed me for each one and Im not sure why.. Any hints?

Official response from Adriel Hampton

Liam, as a staffer of a nation you have the ability to log in and change your notification settings. Check the footer of the email you received with the petition signature notice for a link to that section of your control panel.

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How to Show Photos from Recent Blog Post using _blog_latest.html

Hi friends,

First of all, thanks for the handy guide in Theme Documentation titled "Display content from one page on another page"!

Now that this is all set up, I was wondering if it is possible for this setup to display images that are included in the before the flip section of the article?

If so, how would this be accomplished?

Thanks again,

Koz

Official response from Gavin DeSchutter

Hi Koz & thanks for the kind words!

The file you are using in before the flip is likely uploaded in the attachments section. There happens to be some handy Liquid code using "for" statements that can get you to where you need to go. I would recommend checking out this tutorial on the topic and adjusting "for" loop variables for the desired effect.

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Disable event expiration?

How do we disable event expiration on our site?

We're using events as a way to catalog webisodes-- they do have a "taping" or "broadcast" date and mappable location, so we like using events, but we also want people to be able to be able to continue viewing them past the event date (we don't want them to expire).

How can we best do this?

Thx KV

Official response from Gavin DeSchutter

Howdy KV!

Event expiration can not be disabled for events. You can, however, bump out the "event date" to very far in the future so it doesn't expire and adjust the page level template to display the "taping" and "broadcast" date for each webisode.

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Sync social media info with supporter data.

I would like to match all my supporters social media information; such as Twitter id, Facebook id with their existing details in the database, regardless of any action taken by them on Twitter or Facebook.

 

At present i can use 'Activity' tag and filter data. But I would like to sync social media ids regardless of any action taken by them.

 

Is it possible?

 

Padmaja

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Possible to create custom forms?

I'd like to create a "mad libs"-style form on chicagogop.com. (See http://www.lukew.com/ff/entry.asp?1007)

 

I created a survey form, and poked around in the template, but I couldn't figure out how to fiddle with it so the form fields were inline with the text.

 

Is this possible?

Official response from Gavin DeSchutter

Howdy Chris!

This type of customized form is possible within NationBuilder. I would recommend using the signup page to collect the fields referenced in the provided link. This type of customization will require editing the HTML and Liquid for the page. Resources for customizing your nation can be found here:

http://nationbuilder.com/theme_documentation

http://nationbuilder.com/liquid_basics

http://nationbuilder.com/liquid_template_examples

One of the many certified NationBuilder Architects could also help out with this customization if ya like. A listing of NationBuilder Architects can be found here.

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How to display *embed.ly* image from one page on another?

Does NB provide Liquid access to embed.ly content from one page to another?

Specifically, our users sometimes include image URLs via our suggestions page. These correctly convert to images in their suggestion, so we know NB recognizes them correctly. But we also want to include that image on our site's front page as a teaser/etc and not sure what Liquid code to use... snippets like  and  seem to only access "uploaded" images (vs images included with embed.ly).

We've read the template examples from http://nationbuilder.com/liquid_template_examples but didn't see any reference.

Thx KV

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What can end users do?

Can some tell me a nation that has something to do for the end user. I can see its good for nation owners but why would I go back to a nation there seems like there is nothing to do and standard UI design and layout is just not easy on the eye. If I want a sticky Nation of supporters the experience has to be great. Are there any statistics on supporter stickiness in Nations? Just don't get.

Official response from Adriel Hampton

David, logging into a NationBuilder site unlocks the left- or right-hand sidebar, which we call the "Supporter Nav." You can place special pages there, including leaderboards to encourage engagement. Supporters can also log into their own accounts and set up personal pages for fundraising, track their progress as recruiters and more.

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Need an IP for DNS

Ive purchased a domain name using domainregistration.com.au and they seem to require an IP adress for the DNS redirect.. What can I do?!

Official response from Kathy Jacobs

Please see Why domains don't connect with IP addresses. You can learn how to set up a custom domain from our help information as well.

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Side Column Features Wrong Facebook, Twitter Accounts

When using the Revolution theme, the column on the right features incorrect Facebook and Twitter accounts. How can I change them to point to the correct accounts? I cannot find a place anywhere here or on the website editing page where to do this. What is the mechanism that directs the website to add these widgets onto the page and, specifically, to this column?

Official response from Kathy Jacobs

The Twitter and FB accounts used on the website for a nation are the ones that are connected to that nation's primary broadcaster. You can learn more about these features from How to use Facebook and Twitter to promote your nation

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Header Rendered After Page Content Makes Page Seem to Flash

When my web pages display, the content is drawn first then the header is displayed which makes the page seem to flash. Any idea why this is happening? 

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Having one page show Activity Streams of all pages, minus private info

 

Hi there!

I asked this question about showing activity streams of all pages in a box on one page.  I was given an answer that worked perfectly. 

I am worried about something, though. There is some activity that should not be shared in an Activity Stream, such as any activity in which the "Do not publish on website" checkbox for that activity has been checked. 

Would this bit of liquid make sure that private activity is not published in the "master" Activity Stream? 

{% for activity in site.activities limit:10 }
      {% unless activity.is_private? }
            {{ activity.show }}
      {% endunless }
{% endfor }

Thank you!

Official response from Lilia Villa

Tim, the best way to find out is to test it in your sandbox.

You can try that or { % if activity.is_private? == false % } inside the forloop to limit what is displayed.

You can see more about how forloops work here.

Thanks.

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