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Whether it's on the congressional level or the municipal level, NationBuilder puts people at the center of your website and communications tools, so you can keep track of projects and constituents without letting anything fall through the cracks. Using technology to engage your constituents means you can be more proactive about solutions, and your community with thank you for it.
If you're just getting started, use this guide to make sure you're getting the most out of NationBuilder's features.
- Generate feedback using surveys. Surveys are an easy way to determine constituent priorities and collect data. Ask questions, collect feedback, and interact with the people who respond. Answers are appended to individual profiles and can trigger workflows for your team.
- Crowdsource suggestions. Use a Suggestion Box page to collect inbound service requests for things like potholes, graffiti, etc. People in your community have the ability to add photos via desktop or mobile.
- Send SMS Text Updates. Whether it’s a road closure or a street sweeping reminder, using text messages to keep your constituents in the loop works – because they’ll actually read it. And you can use this feature in a variety of ways, like a school in Philly that reminds parents about upcoming exams via text to improve student performance.
- Use Contact Types to log casework. Imagine knowing an individual has an open complaint or service request before she comes into a meeting with the Mayor. When cities use "Open, Referred, or Closed" contact types to log casework, it’s easy to track and resolve issues quickly, creating happy constituents.
- Collect RSVPs. Keep track of the people who attend council meetings, public forums, community events, etc. and personally thank them for their support.
- Launch a petition. Quickly build consensus and support for council projects by asking people to sign a petition. Tag everyone who signs and you know who you can count on to help see the initiative to completion.
- Find your social influencers. Sort people based on Klout score or highest number of Twitter followers to identify your most influential supporters – reach out to these people personally and ask them to lead in the area where their voice is strongest: online.
