NationBuilder is proud to support customers around the world, and our organizing frontline team is on duty every day of the week with the exceptions of Thanksgiving Day, Christmas Day and New Year's Day. If you have a question about NationBuilder, you'll get the fastest response using the Questions page, where we're building out our searchable knowledge base.
Access it here: www.nationbuilder.com/questions
We also have a live webcast with our Community Team each Monday through Thursday from 4 to 5 p.m. ET where we take and answer your questions and offer insight into NationBuilder best practices.
Access it at www.nationbuilder.com/live.
Highlight clips from the webcast are posted up at www.youtube.com/nationbuilder each week.
We review every "Questions" submission quickly, and specific questions such as billing issues can be directed to firstname.lastname@example.org
If you've experienced a bug or other error you think our team should be aware of, please use the "Report a problem" link at the bottom of your nation's control panel to let us know. These reports are reviewed directly by our engineers.
If you have a feature request, you can submit that on our Feature Suggestions page.
Access it at www.nationbuilder.com/suggest
Many common NationBuilder questions are covered in extensive how-to guides at www.nationbuilder.com/howto.