Unable to remove Control Panel permissions

For some reason I am unable to remove control panel permissions from several former members of our team. I was able to do this with other former members. Is it because these people still have folks assigned to them in our Nation? I've tried a few different ways and nothing happens. 

Official response from

Thanks! I’ve moved this over to our FAQ page - http://nationbuilder.com/questions

It is most likely that they still have people assigned to them - we'd need to take a look at the individuals if you remove everyone they are assigned to and you still cannot delete their permissions. Could you please email help@nationbuilder.com?

Complete and current information on how to use NationBuilder is available in the documentation section.

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