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I'm Abe. I'm a senior customer support manager at NationBuilder where I manage the Los Angeles and Australia customer support teams. Formerly sales at Xerox. I'm a strong believer in injecting emotion into everything you do, finding joy in digging through error logs, and helping people level up in their career.

I currently reside in Long Beach, CA with my wife, Laura, and my dog daughter, Chakis.


commented on Allow users to upload a profile picture
For v2 themes and bootstrap based themes, the following snippet should output profile in _signups_edit.html: <div class=“row-fluid”> <div class=“span12”>Profile image{% file_field “signup_profile.image”, class:“file” %}</div> </div>
posted 2019-10-22 15:37:45 -0700
commented on "Sending credit card numbers directly to Stripe API is generally unsafe" error message
Hi David, we have a plan in place for SCA using our integrated payment processor. You can read more about it at:
posted 2019-08-14 10:25:04 -0700
responded to Webhook delays with submitted
posted 2019-05-29 17:31:39 -0700
responded to 404 on assets hosted by with completed
posted 2019-03-29 15:14:16 -0700
responded to How can I vertically align text in a table cell? with completed
posted 2019-03-05 11:39:15 -0800
commented on Set Unsubscribe Page
@stephanie I just wanted to clarify that this issue was resolved because users are now allowed to make changes to the unsubscribe URL. Before the update, we did not allow changes to be made to this URL.

Therefore, as you’ve described, you can customize the unsubscribe page link by hardcoding the /unsubscribe page path to your custom domain (so long as the website is connected to NationBuilder). This will direct users to unsubscribe from email.
posted 2019-02-19 17:40:11 -0800
responded to How to check if custom field exists in email blast with completed
posted 2019-02-11 17:25:58 -0800
published Monthly membership payment restarts path in Product suggestions
posted 2019-02-05 15:39:38 -0800
responded to Email links expired with completed
posted 2018-09-12 18:02:59 -0700