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I'm Abe. I'm a senior customer support manager at NationBuilder where I manage the Los Angeles and Australia customer support teams. Formerly sales at Xerox. I'm a strong believer in injecting emotion into everything you do, finding joy in digging through error logs, and helping people level up in their career.

I currently reside in Long Beach, CA with my wife, Laura, and my dog daughter, Chakis.

Activity

responded to Allow 'Donation v2' pages to be the default donation page for a website. with considering
posted 2018-05-02 13:47:58 -0700
responded to Person Merged Webhook Bug with submitted
posted 2018-05-01 11:54:19 -0700
commented on Donations API
Ellian and Tom,

The part of the code that displays donations as canceled is based on the presence of a succeeded at date. You’ll need to null out the succeeded at field, and then pass the canceled_at field to update the donation as canceled.
posted 2018-04-16 11:52:12 -0700
responded to Automatically send the winning variant is inaccessible in email A/B tests. with completed
posted 2018-04-16 07:52:33 -0700
responded to Increase in email deferrals from Yahoo domain email addresses. with started
posted 2018-04-16 12:26:56 -0700
commented on The geocoding function is experiencing a delay of 5+ days
@Cameron I understand you’ve been experiencing this delay as well. I’ve gone ahead and sent you an email with some news that hopefully alleviates this soon. Thanks for understanding.
posted 2018-04-09 11:48:02 -0700
published Customer Support Technician in Jobs
posted 2018-03-20 15:17:51 -0700
responded to Adding https:// to email blast hyperlinks leads to 500 error with completed
posted 2018-03-13 22:41:08 -0700
responded to Upload not progressing with completed
posted 2018-03-07 17:03:28 -0800
responded to Blast hyperlinks altered upon sending with completed
posted 2018-02-23 13:01:24 -0800
responded to How is NationBuilder prepared to handle the Meltdown and Spectre vulnerabilities? with completed
posted 2018-01-16 18:51:56 -0800