While NationBuilder indeed contains a great number of features, their implementation and user interface leaves much to be desired – and greatly diminishes their value. In fact, the NationBuilder control panel and user interface is (in my view) so poorly designed and implemented that there’s very little utility in even attempting to measure the user experience. Features and a user experience that are not harmonized with a thoughtful, well-designed user interface create layered costs and inefficiencies for user organizations like us.
Thank you this is helpful feedback - if there are any specific places of the control panel that you have issues with please let us know below. We definitely want to hear how we can make the experience better.