Erin Rauch commented on Why is this course not letting me move forward?
Hi Nekia — sorry you’re having trouble moving through the course! Where are you getting stuck? You should be able to move forward by clicking the blue “Next” button as well as the circles (they appear white with a green outline if you haven’t completed that section and then they appear totally green once you’ve finished that section) at the top of the page. Have you tried both and are still running into trouble?
posted 2018-06-07 19:52:34 -0700
Erin Rauch commented on Practice pages?
Hi Vance —
The Expert program is not intended to be used to practice NationBuilder skills. Rather, the Expert program is for highly experienced NationBuilder users who want to showcase their expertise by becoming certified.
During the application process to become an Expert, you do get access to a sandbox nation, however, the nation should be used for the application and then once certified to support your organization or clients.
posted 2017-09-22 16:52:01 -0700
The Expert program is not intended to be used to practice NationBuilder skills. Rather, the Expert program is for highly experienced NationBuilder users who want to showcase their expertise by becoming certified.
During the application process to become an Expert, you do get access to a sandbox nation, however, the nation should be used for the application and then once certified to support your organization or clients.
Erin Rauch commented on Donation settings
Hi, Carla — When you click “No Thanks” on a social share prompt, it should no longer display on your website. It sounds like even though you clicked this button, the prompt was still displaying. If you’re still experiencing this problem, can you contact our support team? They’ll be able to investigate and resolve it for you. You can reach them by emailing [email protected] or by submitting a request through our website here: http://nationbuilder.com/support.
posted 2017-07-25 17:48:39 -0700
Erin Rauch commented on Introduction
Hi, Said — Are you still running into trouble accessing the course? If so, can you provide more details about exactly what you’re running into trouble with? For example, is the video not starting when you click the play button?
posted 2017-07-11 15:51:18 -0700
Erin Rauch
published Tell us what you want to learn about in Support
posted 2017-04-28 10:38:22 -0700
Erin Rauch commented on NationBuilder's biggest upgrade ever
Hi, Danny! To ensure that this is a smooth transition for all of our customers, we are providing the special upgrade offer until December 31st, 2015. If you decide not to take advantage of this offer, you have until March 31st, 2015 to make a decision on your price plan. So, either way, there’s time to figure out what will work best for your organization! As your Community Strategist, I can help you weigh all the options for a pricing plan as well as think through feature options that will help you manage your member base. With that in mind, I’m going to email you, so we can set up a time to chat over the phone!
posted 2015-09-22 17:24:34 -0700
Erin Rauch responded to How to Track One Donation from Two Donors
with completed
posted 2016-06-08 10:10:37 -0700