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Problems submitting donations through a front-facing page from Seoul and Japan

There has been a report of several members of a particular nation being unable to submit donations through their front-facing website. The common denominator between the donors experiencing this problem is that they are all based in either Seoul or Japan.

When these potential donors attempt to submit their donation information, the form does not submit and therefore no donation or activity is tracked in the control panel.

 

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Update: we have had a report of this issue also affecting folks in Hong Kong as well. 

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Thank you for reporting this issue. That definitely sounds bad. We are collecting data to better understand this problem. If you are experiencing this behavior, please email into help@nationbuilder.com. Please include a screenshot or gif of the behavior you are experiencing. 

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