Slowness and errors when entering donor information through the control panel

There has been a report of pages running unusually slowly when entering supporters' donations manually in the control panel, and when trying to update custom fields associated with these donations. Occasionally, the process stops altogether and the control panel user receives the message, "An error has occurred while processing your request" with a reference number.


Thank you Lauren - and thank you for submitting details!

If this is happening to you please follow this post and email with details as we are currently unable to reproduce. 

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