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commented on Incoming Spam
Julian, in response to concerns such as those you’ve expressed, our documentation now explicitly recommends using a third-party email provider. See:

NationBuilder Mailboxes was designed to integrate one-to-one email with your people database and allow supporters to respond to email blasts.

And if you’d like to switch email providers, that’s certainly possible to do. It might cause a small disruption to your email service, but you may find the longer-term benefits outweigh the short-term issues.
posted 2014-03-06 08:25:47 -0800
commented on How do I add a Google map to a page?
Andres, I apologize that the instructions were out of date. Google updating their map app and maps cannot be placed using
posted 2014-12-03 12:25:11 -0800
commented on How to use SMS feature in Kenya?
At this time, only manual import/export is available between the two databases.
posted 2012-11-28 08:28:06 -0800
responded to I can't access my dashboard with completed
posted 2016-06-07 17:42:43 -0700
commented on event_ticket_level
Number of tickets is the total number of tickets available for sale at that level (which does not decrease as tickets are sold).
posted 2014-01-14 12:09:25 -0800
commented on Changing the order of my hosts, tickets in an event page
Danny, tickets display in order from lowest price to highest price, regardless of the order they are entered in the control panel. The template uses this format to make it easier for event attendees to make a choice between different ticket options.

I see that you have already left a feature suggestion at – it might be useful to mark people for followup when they RSVP and have an organizer add additional tags to the person.
posted 2014-03-05 15:02:27 -0800
commented on Facebook Post with Image
Ashleigh – it can take awhile for Facebook to recognize that you’ve added a photo in the Settings – Social Media section of a page on your site. To clear their cache, try inserting the page URL in their Debugger tool: and then sharing the page on Facebook.
posted 2014-01-30 09:38:22 -0800
commented on How to pull yearly donation total for tax receipts
Stacia – sorry about that! I’ve updated the answer. Filtering replaced advanced search, so you’ll need to click on the filter icon to begin finding the donations.
posted 2014-11-06 10:15:03 -0800
commented on How organizing technology can save the US labor movement
Amrendra, I totally agree. You’ve described why I’m excited to come to work every day :)
posted 2014-02-20 09:53:20 -0800
commented on Signup Bug?
Bruce, our custom theme gallery shows that designers have edited how signing up on the homepage is described:

You’re right that there are different ways to understand “joining,” and the goal of the signup widget is to engage people as quickly as possible with your nation.
posted 2014-02-20 11:42:45 -0800
commented on How can I display my latest Tweets?
Tim, it depends how high up on the supporter nav you want the Twitter widget to display. It’s entirely up to you. If you’d like the tweets to display right above the button that allows people to follow your Twitter account, you’d want to place it on line 145 in the _supporter_nav.html file.
posted 2015-05-22 14:23:40 -0700
commented on page.signup
Nick, I’m glad Thomas was able to connect with you via email. When setting up new forms, the nation for address submissions will default to the country listed in Settings > Contact. When you customize the form, or create partial forms, it can remove the default settings.
posted 2014-01-24 15:22:59 -0800