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Customer Engagement Manager

Join me every weekday at 10am for NationBuilder Live.

Helping people find out what they want to do is why I joined NationBuilder. You have this spark but you don’t know the next step - I’m so happy to help with that. As a Customer Engagement Manager I get to help people use NationBuilder better every single day by working with our customers and every team at NationBuilder to make the experience the best it can be.

I also have two children, am married to a film director, love the Chicago Bears, am from Las Vegas, lived in NYC for 13 years, moved to LA in 2013 and I only read Stephen King books. 

Activity

commented on Can't edit my public profile on NationBuilder.com
Actually – it works if I save it twice.
posted 2018-07-18 09:44:16 -0700
commented on Spam score no longer shown for emails?
Michelle – that’s a great question! I chatted with the engineers and they made it so that a test email was added to the database if it wasn’t already so that your email would look correct if you were using liquid code in the blast. A few things that you could do – you could have one profile in your nation that was ‘mail tester’ and add the generated email to it as the primary before you send. Or, you could every month or so purge the mail-tester emails by searching for them and adding them to a list.

Neither of those solutions are perfect so I’ll definitely let you know if we have other suggestions!
posted 2018-02-13 10:01:05 -0800
published webinars
posted 2018-01-24 13:47:57 -0800
commented on When an email blast is cloned to clone the Subject as well as the body of the blast
Hi Een Moms! I’m able to change the subject line of a cloned email in the content section. Can you email help@nationbuilder.com so we can investigate? You should be able to.
posted 2018-01-29 13:20:14 -0800
commented on WYSIWYG updates
Dan – thank you for your feedback!

Carol – you can use the header sizes to change the formatting – but also you can make changes in the theme – Jane from our support team put together a more detailed HOWTOhttp://nationbuilder.com/janeroberts/how_do_i_adjust_font_sizes_in_the_wysiwyg_editor

If you hold down ‘shift’ at the end of a line when you hit return it will be single spaced.
posted 2018-01-08 16:22:02 -0800
commented on Increase Twitter count in Control panel to 280
The official response for this issue is ‘submitted’ – if you check out the key on the left you can see -
Submitted: We have received your issue report.

Once we begin work on this issue we will change the status – right now we do not have a timeline.

Sorry for the confusion!
posted 2018-01-08 09:01:20 -0800
commented on Old donation receipts sent
Nick – we are making a change that will help to alleviate this issue. We will have more detailed information for you next week.
posted 2017-12-15 13:11:20 -0800