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Emails marked 'bad' should be correctable at customer end.

When an email is marked 'bad', this cannot be corrected without NB help lifting the 'bad' marker off a record. This can cause many contacts to become disengaged if NB decides their emails are 'bad' when they are not, and they no longer hear from us. When contacting members 1:1 to establish that their emails are in fact working, we get a high response of members telling us that their email addresses are correct and in use, and should not have been blocked. Reporting each instance to Nationbuilder Help is time-consuming and unnecessary, NB users should be trusted to remove the 'bad' block by reticking 'receive emails', or even better the block should automatically be removed when we receive an email from the contact from the blocked email address.

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