Official response from Sebastian Dillon
There are two methods for canceling your account from your control panel. You can pause the nation from Settings > Billing > Close or pause account.
When you pause your nation:
- All of your data will be stored
- Web pages, profiles, and financial transactions will be available if you choose to resume
- You will not be billed again unless you un-pause your nation
- Your website will not be visible
To un-pause your nation:
Go to your control panel. The URL will be http:slug.nationbuilder.com/admin - replace "slug" with your nation name. Once you log in, you'll see a page like this:
Click on the Resume nation building button to un-pause your nation.
If you do not remember your nation slug, please email [email protected] for assistance. Any unpaid invoices must be paid before resuming your nation.
I hope that clears this up for you.
Should you have any further questions, please don't hesitate to ask.
Kind regards,
Sebastian
NationBuilder Support
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