Updated: January 1, 2024
- In email, text and other electronic messages between you and us.
- When and where available, through mobile and desktop applications.
- Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on our website.
We gather various types of information from our users, as explained in more detail below, and we use this information in connection with our Services, including to:
- to personalize and improve our Services;
- to allow you to set up a user account and profile;
- to contact you and allow other users to contact you;
- to fulfill your requests for certain products and services;
- to provide and improve the Services; and
- to analyze how you use the Services.
In certain cases, we may also disclose some information to third parties, but only as described below.
We are not responsible for the practices of sites linked from the Services, or for the privacy practices of nations or actionbuttons that are run by our customers on the Services, and you are advised to review their rules and policies before interacting with any of these sites, nations or actionbuttons before providing them with any private information.
Information We Collect About You and How We Collect It
We may collect the following information from you, including:
- Your name
- Your job title
- Your email address
- Your phone number
- Your employer
We collect this information:
- Directly from you when you provide it to us. When you sign up for the Services, you provide us with information such as your name and email address. In jurisdictions where it is permitted, we may also collect information from your public social media accounts and use it to better provide you with products and services that may be relevant to you.
- From third parties, for example, our business partners.
Information You Provide to Us. The information we collect on or through our Services may include:
- Information that you provide by filling in forms. This includes information provided at the time of registering to use our Services, subscribing to or purchasing our services, posting material or requesting further services. We may also ask you for information when you report a problem with our Services.
- Records and copies of your correspondence (including email addresses), if you contact us.
- Your responses to surveys that we might ask you to complete for research purposes.
- Details of transactions you carry out through our Services and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Services.
- Your search queries on the Services.
You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, “User Content”). Your User Content is posted on and transmitted to others at your own risk. We cannot control the actions of other users of the Website with whom you may choose to disclose your User Content. Therefore, we cannot and do not guarantee that your User Content will not be viewed by unauthorized persons.
Information We Collect Through Automatic Data Collection Technologies. As you navigate through and interact with our Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:
- Device and usage information, which may include the type of device you are using, your operating system, your browser type, your browser language, your internet service provider, your domain name, your internet protocol (IP) address, your device and mobile ad identifiers, the website that referred you to our website, the web pages you view (including the date and time you viewed them), the services or functionality you access or use (including the date and time of your access or use), and the subject of the ads you click or scroll over.
- Location information (which may include general information about the location of your device based on your IP address).
- In some cases click or touch stream data, movement, scroll, and third-party sites or services you were using before and after interacting with our Services.
We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). For more information on how to opt-out of advertiser tracking mechanisms, please visit www.networkadvertising.org/managing/opt_out.asp.
We use automatically-collected information to improve our Services and to deliver a better and more personalized service, including, but not limited to, by enabling us to:
- Estimate our audience size and usage patterns
- Store information about your preferences, allowing us to customize and improve our Website
- Recognize you when you return to our Website
The technologies we use for this automatic data collection may include cookies, web beacons, pixel tracking, and GIF. Each of these is discussed below. For details on the specific cookies we are currently using, please review our Cookie Declaration.
Cookies (or browser cookies)
- A cookie is a small file placed on the hard drive of your computer or mobile device. It may contain certain data, including, but not limited to: the name of the server that has placed it there, an identifier in the form of a unique number, and, an expiration date (some cookies only). Cookies are managed by the web browser on your computer (Internet Explorer, Firefox, Safari or Google Chrome).
- Different types of cookies which have different purposes are used on our Website.
- These cookies are essential to allow you to browse our Website and use its functions. Without them, services such as shopping baskets and electronic invoicing would not be able to work.
- These cookies collect information on the use of our Website, such as which pages are consulted most often. This information enables us to optimize our Website and simplify browsing. Performance cookies also enable our affiliates and partners to find out whether you have accessed one of our Websites from their site and whether your visit has led to the use or purchase of a product or service from our Website, including the references for the product or service purchased. These cookies do not collect any information which could be used to identify you. All the information collected is aggregated, and therefore anonymous.
- These cookies enable our Website to remember the choices you have made when browsing. For example, we can store your geographical location in a cookie so that the Website corresponding to your area is shown. We can also remember your preferences, such as the text size, font and other customizable aspects of the Website. Functionality cookies may also be able to keep track of the products or videos consulted to avoid repetition. The information collected by these cookies cannot be used to identify you and cannot monitor your browsing activity on sites which do not belong to us.
- Web Beacons. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity)
- Pixel Tracking. In addition to using Cookies, the Website may employ “pixel tracking,” a common process which may be used in connection with advertisements on other sites. Pixel tracking involves the use of pixel tags that are not visible to the user and consist of a few lines of computer code. Pixel tracking measures the effectiveness of advertisements and compiles aggregate and specific usage statistics. A “pixel tag” is an invisible tag placed on certain pages of websites that is used to track an individual user's activity. We may access these pixel tags to identify activity and interests that may allow us to better match our services, and other offers with your interests and needs. For example, if you visit our Website from an advertisement on another website, the pixel tag will allow the advertiser to track that its advertisement brought you to the Website. If you visit our Website, and we link you to another website, we may also be able to determine that you were sent to and/or transacted with a third-party website. This data is collected for use in our marketing and research.
- GIF. We may use tiny images known as clear GIFs to track behavior of users, including statistics on who opens our emails.
We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For more information about how to opt out of these third parties' use of your information, please see “Personalized Content, Advertising, and Your Choices” below.
How To Turn Off Cookies
If you choose to turn cookies off, all modern browsers allow you to do so, usually in their settings page.
How We Use Your Information
We may use information that we collect about you or that you provide to us, including:
- To present our Services and their contents to you.
- To provide you with information, products or services that you request from us.
- For analyzing how the Services are used, diagnosing service or technical problems, and maintaining security.
- To personalize advertising and content.
- To enable third parties or agents to help us maintain the Services, analyze how users use the Services, or provide other administrative services to us.
- To fulfill any other purpose for which you provide it.
- To provide you with notices about your account, including expiration and renewal notices.
- To market our products and services to you, as well as those of our partners, including, but not limited to, contacting you about new product lines, product updates, details of current and future projects, and quality and technical issues.
- To operate, maintain, and provide to you the features and functionality of the Services.
- To process a payment for a product or service that you purchased.
- To administer surveys, contests, special promotions, and our newsletter.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- To notify you about changes to our Services, our policies, terms or any products or services we offer or provide though it. To allow you to participate in interactive features on our Services.
- In any other way we may describe when you provide the information at the point of collection.
- To protect or defend our legal rights and property.
To comply with applicable laws and regulations. We may also combine information that we collect from you with information we obtain about you from third parties.
How We Disclose Your Information
We may disclose your information for the purposes discussed in this section.
Service Providers. We may disclose your information to our service providers (e.g., providers of cloud storage, marketing, analytics, etc.) for the purpose of improving the Service or providing the Service to you. If we do this, our service providers' use of your information will be bound by obligations of confidentiality. We may store information in locations outside our direct control (for instance, on servers or databases located or co-located with hosting providers).
Information you post publicly. Any information or content that you voluntarily disclose for posting to the Services becomes available to the public, as controlled by any applicable privacy or website customization settings. To change your privacy settings on the Services, you may visit your NationBuilder account settings page. If you remove information that you posted to the Services, copies may remain viewable in cached and archived pages of the Services, or if other users have copied or saved that information.
Legal purposes. We may also disclose your information when required to do so by law, court order, legal process, or subpoena, including to respond to any government or regulatory request, or if we believe in good faith that such action is necessary to (a) conform to the law, comply with legal process served on us or our affiliates or partners, or investigate, prevent, or take action regarding suspected or actual illegal activities; (b) to enforce our Master Terms (including for billing and collection purposes), take precautions against liability, to investigate and defend ourselves against any third-party claims or allegations, to assist government enforcement agencies, or to protect the security or integrity of our site; and (c) to exercise or protect the rights, property, or personal safety of NationBuilder, our users or others.
Affiliates. We may disclose your information to our affiliates and subsidiaries (if any) under common ownership and/or control.
Consent. If you consent, we may disclose your information publicly or to third parties, such as if you agree to provide a product or service review and have that content attributed to you.
Business Transfers. We may disclose or transfer your information to a potential buyer or other successor for the purpose of considering a merger, divestiture, restructuring, reorganization, dissolution, or sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which information held by us about our users is among the assets transferred.
Personalized Content, Advertising, and Your Choices
We may use third-party web analytics tools on our Services, such as Google Analytics, Segment, and others. These service providers use the sort of technology previously described in the “Information We Collect About You and How We Collect It” section to help us analyze how users use the Services, including by noting the third-party website from which you arrive. The information collected by the technology will be disclosed to or collected directly by these service providers, who use the information to evaluate your use of the Services. We also use Google Analytics for certain purposes related to advertising, as described in the following section. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-out Browser Add-on by clicking here.
Tailored Online Advertising
We may personalize the content and advertising that you see when using the Services through the use of third-party advertising technologies that allow for the delivery of relevant content and advertising on the Services, as well as other websites you visit and other applications you use. These third-party advertising technologies may include Google, Twitter/X, LinkedIn, Facebook and others. The ads may be based on various factors such as the content of the page you are visiting, your searches, demographic data, and other information we collect from you. These ads may be based on your current activity or your activity over time and may be tailored to your interests.
Please note that you may still receive advertisements even if you opt out of tailored advertising. In that case, the ads will just not be tailored. Also, we do not control the two opt-out links listed above and are not responsible for any choices you make using these mechanisms or the continued availability or accuracy of these mechanisms.
Your Data Rights and Choices
In accordance with applicable law, we may send you marketing and promotional emails. If you would like to opt out of email marketing, notify us at [email protected] or follow the unsubscribe instructions in the email. Please note that even though you may opt out of receiving marketing-related communications from us, we may still send you important administrative and transactional messages (e.g., notifications regarding updates to our legal terms).
Rights Regarding Your Information
Depending on your jurisdiction, you may have the right, in accordance with applicable data protection laws, to make requests related to your “personal information” or “personal data” (as such terms are defined under applicable law, and collectively referred to herein as “personal information”). Specifically, you may have the right to ask us to:
- Inform you about the categories of personal information we collect or disclose about you; the categories of sources of such information; the business or commercial purpose for collecting your personal information; and the categories of third parties with whom we disclose personal information.
- Provide you access to and/or a copy of certain personal information we hold about you. Note that you may be able to access certain of this information by logging into your account.
- Correct or update personal information we hold about you.
- Delete certain personal information we have about you.
- Provide you with information about the financial incentives that we offer to you, if any.
- Restrict or object to certain uses of your information.
- Opt you out of the processing of your personal information for purposes of profiling in furtherance of decisions that produce legal or similarly significant effects, if applicable.
Please note that certain information may be exempt from such requests under applicable law. For example, we need certain information in order to provide the Services and our services to you.
You may also have the right to opt out of “sales” of your information and “sharing/processing of your information for targeted advertising” as described below. If you are a California resident, please see the “Notice to California Residents” section below for more information about our privacy practices and your rights.
As provided in applicable law, you also have the right to not be discriminated against for exercising your rights. Please note that certain information may be exempt from such requests under applicable law. For example, we need to retain certain information in order to provide our services to you. We also need to take reasonable steps to verify your identity before responding to a request, which may include, at a minimum, depending on the sensitivity of the information you are requesting and the type of request you are making, verifying your name and email address. If we are unable to verify your identity, we may be unable to respond to your requests.
To exercise any of these rights, you can email us at [email protected] with your name and type of request you are making.
You may be able to designate an authorized agent to make requests on your behalf. In order for an authorized agent to be verified, you must provide the authorized agent with signed, written permission to make such requests or a power of attorney. We may also follow up with you to verify your identity before processing the authorized agent's request as permitted by applicable law.
Depending on applicable law, you may have the right to appeal our decision to deny your request. We will provide information about how to exercise that right in our response denying the request. You also have the right to lodge a complaint with a supervisory authority.
Notice of Right to Opt Out of Sales of Personal Information and Processing/Sharing of Personal Information for Targeted Advertising Purposes
Depending on your jurisdiction, you may also have the right to opt out of “sales” of your information and “sharing/processing of your information for targeted advertising.”
As explained in the “How We Disclose Your Information” section above, we sometimes disclose information to unaffiliated third parties we collaborate with or that provide offers that we think may be of value to you. We also provide information to third-party advertising providers for targeted advertising purposes or use advertising analytics partners to assist us in analyzing use of our services and our user/customer base. Under applicable law, the disclosure of your personal information to these third parties to assist us in providing these services may be considered a “sale” of personal information or the processing/sharing of personal information for targeted advertising purposes.
If you would like to opt out of the disclosure of your personal information for purposes that could be considered “sales” for those third parties' own commercial purposes, or “sharing” or processing for purposes of targeted advertising, please visit https://nationbuilder.com/cookie_declaration. Note that you will need to opt out on each device you have used to access the Services.
Please note that we do not knowingly sell the personal information of minors under 16 years of age.
Notice to California Residents
If you are a California resident, California law requires us to provide you with some additional information regarding how we collect, use, and disclose your “personal information” as defined in the California Consumer Privacy Act (“CCPA”).
Categories of Personal Information We Collect, Use, and Disclose
Throughout this Policy, we discuss in detail the types of Information we collect from and about users and discuss how we use and disclose such information. The following are the “categories” of personal information under the CCPA that we collect from California consumers and that we may, as discussed throughout this Policy, use and disclose for our business purposes:
Identifiers (such as name, address, email address); commercial information (such as transaction data); financial data (such as credit card information processed by our payment processor); device identifiers (such as IP address and unique device identifiers); internet or other network or device activity (such as browsing history); general geolocation data derived from IP addresses; any user-generated content or feedback that you provide; and registration information (e.g., username and password) (which is considered “sensitive” personal information under California law).
How We Use These Categories of Personal Information
We and our service providers may use the categories of personal information we collect from and about you for the following business and commercial purposes (as those terms are defined in applicable law):
- Our or our service providers' operational purposes;
- Auditing consumer interactions on our site (e.g., measuring ad impressions) and with other third parties, which may include data compilers, business partners and promoters of our products (e.g., retailers, distributors, contractors, representatives or online marketplaces);
- Detecting, protecting against, and prosecuting security incidents and fraudulent or illegal activity;
- Bug detection and error reporting;
- Customizing content that we or our service providers display on the Services (e.g., contextual ads);
- Providing the Services and our services (e.g., account servicing and maintenance, customer service, advertising and marketing, analytics, and communication about the Services and our services);
- Improving our existing services and developing new services (e.g., by conducting research to develop new products or features);
- Other uses that advance our commercial or economic interests, such as third-party advertising and communicating with you about relevant offers from third party partners;
- Other uses about which we notify you.
Sale/Sharing of Personal Information
The CCPA sets forth certain obligations for businesses that “sell” personal information or “share” personal information for cross-context behavioral advertising purposes. Under the CCPA, “sale” and “sharing” are defined such that they may include allowing third parties to receive certain information for advertising purposes. We “sell” or “share” the following categories of information to third-party advertising partners and vendors that support our advertising efforts (such as advertising analytics services):
Identifiers (such as name and email address); commercial information (such as customer status); general geolocation data.
If you would like to opt out of our use of your information for such purposes that are considered a “sale” or “sharing” for cross-context behavioral advertising purposes under California law, please visit https://nationbuilder.com/cookie_declaration. If you have a legally-recognized browser-based opt out preference signal turned on via your device browser, we recognize such preference in accordance with applicable law. Please note that we do not knowingly sell the personal information of minors under 16 years of age.
Additional Privacy Rights
In addition to the rights set forth in the section above on “Sale/Sharing of Personal Information,” California residents may make certain requests about their personal information under the CCPA as set forth in the section above on “Rights Regarding Your Information.”
The CCPA also allows you to limit the use or disclosure of your “sensitive personal information” (as defined in the CCPA) if your sensitive personal information is used for certain purposes. Please note, in the limited circumstances that we process sensitive personal information (such as usernames in combination with passwords) as defined in the CCPA, we do not use or disclose it other than for disclosed and permitted business purposes for which there is not a right to limit under the CCPA. We ask that users not include sensitive information in correspondence with or any submissions to us.
If you are a California resident and would like to exercise any of your legal rights under the CCPA, you can email us at [email protected] with your name and type of request you are making.
Shine the Light
California Law permits customers who are California residents to request certain information once per year regarding our disclosure of “personal information” (as that term is defined under applicable California law) to third parties for such third parties' direct marketing purposes. We do not disclose personal information to third parties for their own direct marketing purposes.
Do Not Track
Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. Except as otherwise described herein with respect to legally required browser based opt outs, we do not recognize or respond to browser-initiated DNT signals, as there is no industry-wide framework for DNT signals. To learn more about Do Not Track, click here. Please note that Do Not Track is a different mechanism than the legally-recognized browser-based opt out preference signal mentioned above.
Additional Information for International Users
EU-US Data Privacy Framework
In compliance with the DPF, 3dna Corp. commits to resolve complaints about our collection or use of your personal information. EU individuals with inquiries or complaints regarding our DPF policy should first contact [email protected].
3dna Corp. has further committed to refer unresolved DPF complaints to the JAMS DPF Dispute Resolution Program, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please visit https://www.jamsadr.com/dpf-dispute-resolution for more information or to file a complaint. The services of the JAMS Program are provided at no cost to you.
As part of the DPF, 3dna Corp. is subject to the investigatory and regulatory enforcement powers of the U.S. Federal Trade Commission. Under certain conditions described at: https://www.dataprivacyframework.gov/s/article/My-Rights-under-the-Data-Privacy-Framework-DPF-Program-dpf you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted.
3dna Corp. sometimes transfers personal data to a third party for the purposes of subprocessing. When we do make such transfers, we limit them as follows: (i) we transfer data only for limited and specified purposes, consistent with the consent you have provided; (ii) we ensure that the subprocessor is obligated to provide at least the same level of privacy protection required by the DPF; (iii) we take reasonable and appropriate steps to ensure that the subprocessor effectively processes the personal information transferred in a manner consistent with our obligations under the DPF; (iv) we require the subprocessor to notify us if it makes a determination that it can no longer meet its obligation to provide the same level of protection as is required by the DPF; (v) if we receive such notice, we take reasonable and appropriate steps to stop and remediate any unauthorized processing; and (vi) we agree to provide a summary or a representative copy of the relevant privacy provisions of our contracts with subprocessors to the Department of Commerce upon its request.
In the context of an onward transfer to a third party subprocessor, 3dna Corp. remains responsible for the processing of personal information it receives under the DPF if the subprocessor processes such personal information in a manner inconsistent with the Principles, unless we can prove that we are not responsible for the event giving rise to the damage.
How Long Do We Keep Your Information?
We will keep your information as long as it is necessary for the purpose for which we obtained it, unless you ask us to delete it at an earlier time. Our retention periods are based on business needs and legal requirements, and your information that is no longer needed is either irreversibly anonymized or destroyed securely.
We have implemented measures designed to secure your information from accidental loss and from unauthorized access, use, alteration and disclosure. All information you provide to us is stored on our secure servers (or those of our service providers) behind firewalls. We may store, retrieve, access, and transmit your information in the U.S. or in other countries. Any payment transactions will be performed using our third party payment processors, who will use appropriate security procedures.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of the Websites or Services, you are responsible for keeping the password confidential. You should not share your password with anyone. You must prevent unauthorized access to your account and information by selecting and protecting your password appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account. The information you share in public areas may be viewed by other users.
Unfortunately, the transmission of information via the internet is not completely secure. Although we try to protect your information as discussed in this section, we cannot guarantee the security of your information transmitted to us or which we obtain. Any transmission of information is at your own risk. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time. We are not responsible for circumvention of any privacy settings or security measures contained on the Website or used with our Services.
Data Protection Officer, [email protected]
PO Box 811428
Los Angeles, CA 90081