Continue to PayPal not working

Our PayPal Express API info is all correct, but when I reach the "continue to PayPal" button at the end of the donation form nothing happens (Chrome, Safari). In Internet Explorer it shows some error about cookie settings. Is there something more I need to setup, or is this an error in Nationbuilder?

Official response from NationBuilder Support

Hi Esrah, I'm able to successfully continue to PayPal after entering the required info on your donate page. The error you're experiencing could be one with Internet Explorer or PayPal. It also appears your donate page has been extensively customized - there are two "Continue" buttons that may be interfering with the "Continue to PayPal" button. I'd suggest restoring the default template on your donate page, which you can do in the bottom right corner of the "Template" tab of your donate page.

Screen_Shot_2014-08-20_at_1.17.12_PM.png

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Taylor Pineiro

NationBuilder employee

Taylor Pineiro commented
Tabatha – can you send your nation info (slug and donation page) to [email protected] so we can take a look?
posted 2017-01-29 16:10:50 -0800
Tabatha Bryant

Tabatha Bryant commented
The same thing is happening to me and I haven’t customized my template.
posted 2017-01-28 21:22:23 -0800
Tabatha Bryant

Tabatha Bryant tagged this with Not helpful

posted 2017-01-28 21:22:23 -0800
Kyle Sponheim

Kyle Sponheim responded with completed

posted 2014-08-20 13:19:17 -0700
Jordan Williams

Jordan Williams commented
Same thing has happened to me. Did you manage to fix it?
posted 2014-08-01 19:58:35 -0700
Jordan Williams

Jordan Williams commented
Same thing happening to me. Have you managed to fix it?
posted 2014-08-01 19:58:26 -0700