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Issues with de-duplicating entries in our nation

Volunteering as data/e-day coordinator for the mayoral campaign for a candidate for my small city (about 11,500 person electorate). Using NationBuilder as our web presence/database, but are facing an issue here at E-14. There is a very short electoral period (only 4 weeks) and as such we only got the voters' list two weeks ago. All our pre-list canvassing data and the voters' list are now in our nation; however, the voter's list has no phone #s so our volunteers who want to do phoning to support our candidate have nothing to do. I was able to source a commercial phone book for our town and uploaded it to our nation Friday evening; however, NationBuilder does not seem to recognize the many duplicate entries in our nation for de-duplication despite them having the same name & address. Any advice on how to deal with this issue would be very appreciated, there is a Mayoral debate tonight (Monday), but would love to find a way to get this by tomorrow to get volunteers on the phones that evening!

Official response from

With regards to the deduplication, the automated duplicate suggestions are created in the following scenarios:

  • Two profiles have the same name. One has an email address and the other profile does not.
  • Two profiles have the same name and different email addresses. A single profile can have up to four email addresses.
  • Two profiles have the same name. One has a Facebook account while the other profile does not.
  • Two profiles have the same name. One has a Twitter account and the other does not.
  • Two profiles have the same name. One has a Facebook account and the other has a Twitter account.
  • Two profiles have the same name. One has one of the following voter IDs: PF Strat ID, State file ID, County file ID, VAN ID, NBEC GUID. 

Complete and current information on how to use NationBuilder is available in the documentation section.

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