Skip to main content

Match not matching

Hi, I've uploaded some of my data, and connected a twitter account. The matching system is happily finding duplicates between the uploaded data and the data that has come from Twitter. E.g Bob Smith is being matched with @bob_smith_1977 etc etc. BUT - what isn't happening is the matching that pulls in social media data from all the other networks based on the contact's details stored in NB. Does this only happen once a week / month? Or should it happen more quickly than that? Is there a way of forcing it to sync this data? 

Share this post

Be the first to comment

Please check your e-mail for a link to activate your account.