We've just updated our support home page at NationBuilder.com, making it easier to find our most popular how-to content and to review important questions and answers.
The new support hub highlights the most popular how-to guides, including website topics and detailed instructions on data imports. The questions section features the most-searched-for FAQs, and you can click through to review top questions and answers, and to submit new questions. You can also answer others' questions, and our front-line team will mark the official answers.
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People - questions about data, workflow and public profiles
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Websites - questions on how to set up pages, use custom themes and the like
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Communications - email, social media and blast texting tips and tricks
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Finances - detailed answers on how to manage donations and invoices
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Settings - billing, setup and other general questions
Additionally, when you're logged into the support section of NationBuilder, customers can access contact information for their organizer in the lower left sidebar.
We hope you find the new support pages helpful!
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Certified Architect
Certified Expert
You’re always welcome to ask public questions on our support pages (http://nationbuilder.com/support). We have one each for the different parts of the NationBuilder control panel. It sounds like you’re looking for our website questions page (http://nationbuilder.com/website_questions).
You can also email us at [email protected] at any time, and someone will reply to you very quickly.
I’ve taken a look at your record, and it looks like you should have received an email from Thomas Whitaker from our organizing team about an hour ago. If you don’t hear from him, please let me know.