If someone has hit unsubscribe on one email account, but then asks us to send email to another email account, how do I override the unsubscribe?
Official response from Jazmine Ward
UPDATE March 2017:
Emily, it is not possible to manually override the unsubscribe. The best option is to have your supporter sign up on your website. Create a signup page where they can use their additional email address to subscribe to your email list. This will create a second profile for them, but this is the only way to accomplish what you are looking to do.
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Could you contact our support team at [email protected] with a link to the specific profile where you can’t re-subscribe them?