NationBuilder product issues and suggestions

We are constantly adding, refining and even removing features. Use this board to submit or search for an issue you’re experiencing or a feature you’d like to see added. You can also track an issue’s progress over time by following it.

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Make Phone Number Optional on Donation Pages

Problem with Online Donations for Retirees

Provide access to custom fields in all nations

considering

I agree that it would be a more transparent experience for customers to be able to request that custom fields be turned on within the product. Personally, I would imagine it being a setting in the control panel rather than when signing up for a nation. 

We do not have a timeline for implementing this idea. We are paying close attention to the most popular suggestions, so please share and encourage others to follow and comment!

Official response from

BUG: page tags on control panel still link to search for people tags

Empty Red flash message appears whenever I try to save theme file changes

duplicate

Please follow along on this report: http://nationbuilder.com/taylorpineiro/empty_error_box_when_trying_to_edit_shared_themes.

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Profile picture is broken for profiles without a Twitter image

Add "is not" option to location filter criteria

Seeing burst pipes when upgrading to Annual Leader plan

completed

We are presently working on this issue and will update this page as we progress. To receive a notification email when those updates are made, please follow the reactions by clicking the button below.

Update 5/26, 10:21pm:

We have confirmed that this issue is global for selecting Leader annual, Organization monthly, and Organization annual plans from the billing plan section in customer nations. We have identified the issue and are working on a fix.

Update 5/27, 12:35pm:

This is now resolved.

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Reorder paths

Allow Event defaults to be set and restricted at a Calendar level

considering

This is something we will consider but does not have a timeline at the moment - but it's a great suggestion for subpage creation across all of NationBuilder, not just events. 

However we are paying close attention to the most popular suggestions so please share and encourage others to follow and comment!

Official response from

It is possible to get stuck on a splash page if another page directs to the home page after an action

considering

We would considering working on this in the future.

Right now we suggest having a different donation page for your ticketed events (you can have as many donation pages as you'd like - it's helpful for tracking code purposes) We also suggest not using a donation page as your home page - it is sometimes helpful to have a basic or a blog page as your homepage to give your visitors more context. 

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Some recurring donations are noted in the payment processor but not in NationBuilder

started

We are working on a backfill system where via the donation API we will essentially do a double check with payment processors to backfill anything that might have been missed. This will both fill in older donations that were not recorded in NationBuilder and make sure that any future recurring donations are recorded correctly. 

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Email blast in person's activity feed

duplicate

Thida - absolutely this has been suggested before please follow "An email blast should log contact on individual records automatically" for any updates. 

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No "is not" Option when filtering Contact Status

considering

This is something we will consider but does not have a timeline at the moment.

However we are paying close attention to the most popular suggestions so please share and encourage others to follow and comment!

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Volunteer shift form

considering

Thanks Keith! This is something we will consider but does not have a timeline at the moment you might also want to comment on "Expand volunteer shift scheduling functionality' your request is similar but not the exact same! 

We are paying close attention to the most popular suggestions so please share and encourage others to follow and comment!

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Two nations can't use subdomains of the same domain unless they have a parent / subnation relationship

considering

This is something we will consider but does not have a timeline at the moment.

However we are paying close attention to the most popular suggestions so please share and encourage others to follow and comment!

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Why can't I schedule an email blast anymore?

not planned

Jesy - email scheduling is an advanced feature only available at the Organization level or above - we wanted to make sure that we are able to allocate resources to customers using this feature so we needed to put it on a more complex plan. You can still send email blasts you'll just need to make sure to send them manually. 

We have more information on our upgrade on our website

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