Understanding virtual currency

Currency can measure the effort a supporter devotes to achieving your goals, as well as the effort needed to build the relationship with that supporter.

Virtual currency can be used to:

  • Award capital for actions you want to encourage
  • Deduct capital for actions you wish to deter
  • Manage the resources spent on building relationships
  • Identify and empower leaders

Using capital is most effective when you clearly define your goals, identify how people help you achieve those goals, and assign capital to those actions. Thus, a supporter’s capital balance reflects her contribution to achieving the nation’s goals. 

Publicize currency information using political capital and leaderboard pages on your website. Using these pages, currency can help validate and motivate supporters.


Change the name of your currency

Rename your currency at Settings > Defaults > Social capital.

Social capital settings

If you cannot see the Settings section of your control panel, please contact a nation admin for help.

Type the new name in the “Rename your currency” textbox. This is the singular form of the currency. For example, “Kevin earned one community point”.

Rename social capital settings

The next text box asks for a plural version of the name. For example, “Kevin earned three community points.” The field is required even if the name is the same for singular and plural. 

Select an abbreviation for your currency. This abbreviation appears throughout your nation including in profiles and leaderboards.

Click the  “Save settings” button to save changes.

If you rename your currency, the new name will be reflected throughout your control panel. The title and headline for existing political capital pages will need to be updated to reflect the new name.


Automatically award capital for actions

While control panel users can manually add or remove capital from a profile, capital can also be awarded automatically for actions taken. These automatic adjustments are managed at Settings > Defaults > Social capital.

  1. Find the action you wish to adjust in the list of actions on the right hand side of the page.
  2. Click Edit icon next to your selected action.
  3. Enter set amounts for the signup, author, or recruiter in the three boxes indicated. To award capital, enter an number higher than 0.00. To remove capital from a profile, include a negative sign before the number. Social capital set value settings
  4. If you wish to apply these adjustments to past activities keep the checkbox selected. Adjustments for past activities
  5. Click “Save”.

List of actions

The most common actions have default currency values associated with them. The table below describes how profiles are affected by actions taken. Signup (S), author (A), and recruiter (R) do not exist for every action. Awarding or removing capital using a percentage (%) of a profile’s balance is limited.

Note that some actions have a counter action. An equal amount of capital should be awarded for the positive action that is removed for the negative action. For example, award 10sc for making a donation and deduct 10sc if the donation is canceled. In this way, the balance will be zero to show that the action was nullified.

Capital can be awarded for the following actions:

Action Description S A R %
Abandoned PayPal Donation A signup begins a donation on a nation's website and does not complete the transaction on the PayPal Express Checkout website.      
Banned Author bans a signup.   
Batch Delete Author begins removing people from the database.      
Batch Delete Completed Author completes the removal of people from the database.      
Batch Update Author batch updates a list.        
Blog Post Signup posts a blog post on the site.    
Broadcaster Klout Decreased Disregard; broadcaster Klout cannot affect social capital.         
Broadcaster Klout Increased Disregard; broadcaster Klout cannot affect social capital.        
Called Signup calls a broadcaster’s phone number      
Comment Signup leaves a comment on a website page.      
Comment Flag Author flags a comment left by a signup.    
Contacted Author logs a contact in a profile. The amount awarded to the author is automatically deducted from the balance of the signup contacted.    
Copied on Email Received Signup is copied on an email sent to a broadcaster.      
Donation Signup donates on the website or an author records a signup’s donation in the control panel. Recruiter will be awarded capital if the signup follows a recruiter link or if fundraiser is indicated when donation is entered in the control panel. No capital awarded for imported donations.  
Donation Cancel Author cancels a signup’s donation.     
Donation Deleted Author deletes a signup’s donation.     
Donation Problem There is a problem processing a signup’s donation.       
Donation Raised Recommend not using this category. The signup is awarded capital for donating. The fundraiser is not awarded capital by this category. It duplicates part of the Donation category.      
Email Opt In A signup opts into blast emails.      
Email Opt Out A signup opts out of blast emails.      
Email Received A signup sends an email to a broadcaster.       
Email Sent Author sends an email to a signup.     
Endorsement A signup makes an endorsement from the website.     
Event Attended An author logs that a signup attends an event.     
Event Host A signup is indicated as a host for an event in the settings of the event page.       
Event RSVP Signup RSVPs to an event via the website or an author logs the signup RSVP in the control panel. If event host is indicated in RSVP, event host receives recruiter capital.   
Event RSVP Cancel Author cancels a signup’s RSVP to an event or a signup cancels RSVP via autoresponse email.     
Event RSVP Transfer Control panel user transfers an RSVP from a signup to an author.     
Facebook Post A signup posts on a Facebook page connected to a broadcaster.      
Facebook Post Broadcast A signup posts to Facebook from a broadcaster.       
Facebook Post Like A signup likes a post on a Facebook page connected to a broadcaster.      
Post Scheduled A signup schedules a post to Facebook from a broadcaster in the control panel.        
Post Unscheduled A signup unschedules a post to Facebook from a broadcaster in the control panel      
Feedback A signup leaves feedback on a feedback page.      
Follower An author follows a signup    
Fundraiser Signup An author assigns a signup to be a fundraiser or a signup indicates he wants to raise money via his public profile.    
Invoice Closed A signup closes an invoice or a control panel user closes a signup’s invoice in the control panel. Invoice payment refers to the same action - we recommend using that category instead. Using both categories will award capital twice for a single action.       
Invoice Created An invoice is generated automatically for a signup or an author creates one for a signup in the control panel    
Invoice Payment A signup makes an invoice payment from the website or an author enters a payment in the control panel. Recruiter will be awarded capital if the signup follows a recruiter link or if recruiter is indicated when invoice is entered in the control panel  
Invoice Payment Cancel An author cancels a signup’s invoice payment.    
Invoice Payment Referral Recommend not using this category. When an invoice payment is referred, the customer is awarded capital as the signup and the recruiter as the author. This will award capital twice for the same action as the Invoice Payment category.      
Invoice Sent  Author sends an invoice to a signup in the control panel    
Mailing Created An author creates an email blast      
Mailing Queued An author has sent an email blast that is queued.       
Mailing Scheduled An author schedules an email blast.       
Mailing Unscheduled An author unschedules an email blast.       
Match Facebook Signup matched to a Facebook account.        
Match Linkedin Signup matched to a Linkedin account.       
Match Name Signup matched to a name.       
Match Twitter Signup matched to a Twitter account.       
Membership A signup attains membership from a website action or an author adds a membership to a signup’s profile.     
Membership Canceled Author cancels a signup’s membership.     
Membership Changed Author changes a signup’s membership.    
Membership Renewed A signup’s membership is renewed on a website or in the control panel by an author.     
Membership Suspended Author suspends a signup’s membership.     
Nation Paused Author pauses a nation.       
Nation Point Person Signup has control panel access to a subnation.        
Nation Point Person Quit Signup no longer has control panel access to a nation.        
Nation Resumed Author resumes a nation.       
Nation Shutdown Author shuts down a nation.       
Nation Trial Author starts a trial nation.       
Non-supporter Signup becomes a non-supporter.       
Non-supporter Auto-imported Signup is imported as non-supporter from Facebook or Twitter.      
Non-supporter Imported Author imports a non-supporter.     
Page Created Author creates a new page in the control panel. Do not assign capital to the signup - capital will be awarded twice to the same person. Capital is not awarded for user-submitted webpages.       
Page Flag Signup flags a page.       
Page Follow Signup follows a page either on a website or via the control panel. Do not assign capital to the author - capital will be awarded twice to the same person.       
Page Published An author publishes a new page from the control panel or as a user-submitted page on the website. Do not assign capital to the signup - capital will be awarded twice to the same person.       
Page Unfollow Signup unfollows a page either on a website or via the control panel. Do not assign capital to the author - capital will be awarded twice to the same person.       
Page User Tag Signup tags a page.       
Petition Signature Signup signs a petition on a website or a control panel user records a signup's petition signature.     
Pledge Signup pledges to donate on a website or a control panel user records the signup’s pledge.     
Pledge Cancel Signup’s pledge is canceled.       
Point Person Author becomes a signup’s point person    
Political Capital Author manually adjusts a signup’s social capital.     
Priority Level Author adjusts a signup’s priority level    
Profile Note Signup adds a note to his public profile      
Profile Private Note Author posts a note in a signup’s profile.     
Prospect Signup becomes a prospect.     
Prospect Imported Author imports a prospect.       
Publish Scheduled Author schedules a page to be published.     
Recruited Signup Author recruits a signup to the nation.      
Recurring Donation Signup makes a recurring donation from the website or an author records a recurring donation in the control panel. Recruiter will be awarded capital if the signup follows a recruiter link or if a fundraiser is indicated when donation is entered in the control panel  
Recurring Donation Canceled Author cancels a signup’s donation.     
Retweet Broadcaster retweets a signup’s Twitter account.       
Retweet Broadcast Signup retweets a broadcaster’s Twitter account.       
Rule Created Author creates a new rule. During installation, nation owner will receive capital for the rules created. Similarly, creating a new website creates new rules.       
Rule Violated 1 Author logs that a signup violates a rule for the first time.   
Rule Violated 2 Author logs that a signup violates a rule for the second time.   
Rule Violated 3 Author logs that a signup violates a rule for the third time.   
Rule Violated Warning Author sends a warning that a signup violated a rule.     
Share Theme Author shares a custom theme with another nation.        
Signup Signup joins the nation by taking an action on the website.     
Signup Merge Control panel user merges two signup profiles. Only the signup is awarded capital.       
Signup Tag Author adds a tag to a signup.    
Signup Tag Removed Author removes a tag from a signup.     
Subnation Created Author installs a subnation.       
Subnation Liberated Author liberates a subnation from the parent nation.       
Subnation Owned Author assigns a signup as the owner of a subnation.    
Suggestion Signup leaves a suggestion on the website. Recruiter will be awarded capital if the signup follows a recruiter link.    
Suggestion Answer Author writes an official response to a suggestion from the suggestion page settings.       
Supporter Signup becomes a supporter.    
Supporter Auto-Imported Signup is imported as supporter from Facebook or Twitter.      
Supporter Imported Author imports a signup as a supporter.    
Supporter Pledge No Signup pledges “no” on a vote pledge page. The signup is a supporter before taking the action.     
Supporter Pledge No Cancel Signup cancels a “no” pledge from a vote pledge page. The signup is a supporter before taking the action.    
Supporter Pledge Unsure   Signup pledges “unsure” on a vote pledge page. The signup is a supporter before taking the action.    
Supporter Pledge Unsure Cancel  A signup cancels an “unsure” pledge from a vote pledge page. The signup is a supporter before taking the action.     
Supporter Pledge Yes  Signup pledges “yes” on a vote pledge page. The signup is a supporter before taking the action.    
Supporter Pledge Yes Cancel  Signup cancels a “yes” pledge from a vote pledge page. The signup is a supporter before taking the action.    
Supporter Quit  Supporter becomes a non-supporter. Support status is defined by support level. If support level doesn't exist, actions estimate support status.       
Support Level Author changes a signup's support level.      
Survey Question Response Signup responds to a survey question. Recruiter will be awarded capital if the signup follows a recruiter link.    
Text Blast Created Author creates text blast from a broadcaster      
Text Blast Queued Author sends a text blast that is queued.       
Text Message Sent Signup sends a text message to a broadcaster.       
Text Message Subscribe Signup subscribes to texts blasts.        
Text Message Unsubscribe Signup unsubscribes from text blasts.      
Tweet Signup mentions a broadcaster in a tweet.       
Tweet Broadcast Author tweets from a broadcaster's Twitter account in the control panel.        
Twitter Follower Signup follows a Twitter account connected to a broadcaster      
Twitter Unfollow Signup unfollows a Twitter account connected to a broadcaster.       
Unfollow  Author unfollows a signup    
Unsubscribe Do not use this category. It duplicates the Email Opt Out category.      
Voicemail Signup leaves a voicemail for a broadcaster.       
Volunteer Quit Signup is no longer a volunteer.      
Volunteer Role Quit Signup quits one or more volunteer roles.       
Volunteer Role Signup Signup selects one or more volunteer roles on a volunteer page      
Volunteer Signup  Signup becomes a volunteer.      
Vote Pledge No Signup pledges “no” on a vote pledge page. The signup was not a supporter before taking the action.    
Vote Pledge No Cancel  Signup cancels a “no” pledge from a vote pledge page. The signup was not a supporter before taking the action.    
Vote Pledge Unsure  Signup pledges “unsure” on a vote pledge page. The signup was not a supporter before taking the action.    
Vote Pledge Unsure Cancel  Signup cancels an “unsure” pledge from a vote pledge page. The signup was not a supporter before taking the action.    
Vote Pledge Yes  Signup pledges “yes” on a vote pledge page. The signup was not a supporter before taking the action.    
Vote Pledge Yes Cancel  Signup cancels a “yes” pledge from a vote pledge page. The signup was not a supporter before taking the action.    

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