I think NB needs a bug tracker. Is there one I'm missing. Currently, we report bugs via point people or by developer email addresses that we happen to have. This system does not work for a variety of reasons.
I've reported many bugs via point people, and mostly they are misunderstood or ignored. I am sitting on about a dozen low or medium priority bugs that I'd happy report, but since I can only do so through point people I only report major, show-stopping bugs. And even then they usually don't get through to the engineers until I start squeaking.
A professional bug tracker that the engineering team can directly access, without point people as gate keepers, is important.