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commented on Monthly installment memberships renew with each payment
Cat Carter, I definitely hear you on the idea of improving our memberships as a whole. As for your question on how to find where the length of the membership is set—this setting is located on the specific page level settings that the membership was applied. For example, if this membership was a paid membership that was applied on the donation page, you would need to refer to the donation page settings. As far as renewals go, yes this is true—if a user renews at a different level (different membership) they will have 2 memberships and 2 expiration dates for each membership.
posted 2018-01-17 11:26:45 -0800
responded to Donors outside the USA are unable to donate money with completed
posted 2018-01-14 14:14:31 -0800
responded to Add new filter criteria for "membership expires on" with completed
posted 2017-12-18 19:16:57 -0800
responded to WYSIWYG is showing raw HTML instead of proper user interface with completed
posted 2017-12-12 10:56:25 -0800