With respect, the official response misunderstands what is being asked for, and the other suggestion titled “put_up_a_real_forum” has become confused and derailed because some commenters think it is about adding forum functionality within the NationBuilder product". *This suggestion asks for a way that we — the people using / configuring NationBuilder sites — can answer each others’ questions. For other products, this type of users-helping-users forum is extremely helpful. As incentive for NationBuilder, it will reduce the amount of minor support queries. It can also show where the pain-points are.