I am trying to add Header and footer images to my email blast and the autoresponse email templates.
I think I understand where to go. For email blasts I create a new blast>Themes>New Custom Theme. I uploaded images but can't get them to show up in the preview.
For autoresponse I went to Website>Theme>Email Autoresponses>layout_autoresponse.html but when I took an action to generate an autoresponse the email showed only a broken image link icon.
Help?
Official response from NationBuilder Support
It looks like you are referencing the email blast footer image:
<tr><center><img src="pcemailfooter.jpg" /></center>
Email blast images should be uploaded under the Files section of the email blast. Autoresponse images should be uploaded in the theme Files area.
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We’re going to need more context than that, could you email [email protected] with a link to the email where you’re having trouble?
Let me know if you have any additional questions!
Act for America
Greg Evers for Congress
Marston Digital Solutions
Certified Architect
Certified Expert
I figured out the solution. Let me know if you are having the same problem and would like any help.
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Act for America
Greg Evers for Congress
Marston Digital Solutions
Certified Architect
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Hines Digital
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Act for America
Greg Evers for Congress
Marston Digital Solutions
Certified Architect
Certified Expert
Act for America
Greg Evers for Congress
Marston Digital Solutions
Certified Architect
Certified Expert
Act for America
Greg Evers for Congress
Marston Digital Solutions
Certified Architect
Certified Expert
I originally posted it in Communications but hadn’t gotten a response. If it makes it any easier I am specifically talking about the colbeck.nationbuilder.com site.
Your question has been moved to the Communications section of the FAQ and we are investigating what is causing the problems.