Skip to main content

How do I change an incorrect Supporter back into a Prospect?

Sorry, probably a stupid question, but we have a couple records that became Supporters when we added some information about them, and they're really supposed to be Prospects.  Unfortunately I'm not seeing the place where I make this change on the Edit pages for a contact.  Could someone point me in the right direction?

 

Thanks.

Official response from

You actually aren't able to change this in the user's profile, but it is something that can be batch updated on a list. Add the records you want to change to a list, go to the batch update function for that list, then change the 'Prospect' dropdown to yes and click the update button.

Share this post

Showing 9 reactions

How would you tag this suggestion?
Please check your e-mail for a link to activate your account.