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published Upload not progressing in Issues and suggestions
posted 2018-03-07 15:22:13 -0800
commented on Unsubscribe List
I think it would be very helpful to be able to filter by unsubscribes themselves, so that we can pair with other filters. For example, I would like to be able to pull a list of people who opted-out of text messages on a certain date (following a specific text blast). Thanks.
posted 2017-12-07 07:47:20 -0800
commented on “Uncheck All” in Notification Settings
I also find that it is hard to know which notification options relate to which activities. For example, which notification option is the one that let’s me know when a phone call or voicemail comes in? I get these emails, but I don’t know how to turn them on or off from the list. It would also be helpful to have a notification for when emails come in.
posted 2017-10-13 06:36:39 -0700
Support Type: Website

Issue: I just added some email addresses to some contacts that were in one of our databases, and it automatically marked them as “unsubscribed”. I can’t figure out why that would have happened, since there has never been an email blast from our system, and there were not previously emails attached to their accounts. Thoughts?


Nation slug: dakotarangewind
posted 2018-03-26 11:21:06 -0700
tagged How do I access data input by a user into a custom form field? with Helpful
posted 2017-05-05 08:49:55 -0700
commented on Offline access to NationBuilder on mobile
Thank you John,
I did investigate some of those apps, but to my knowledge, they also do not allow for offline updates. They only work if your mobile device can connect to the internet in real time. What I am looking for is an app that allows us to update profiles while we are offline and have that information saved, so that it can be uploaded and synced with the nation when back online.
posted 2017-04-03 11:57:36 -0700
published Dynamic RSS feed? in Questions
posted 2016-07-26 07:15:02 -0700
commented on Error message when mapping imports is a little misleading
I agree that this would be worth fixing.
posted 2016-06-28 13:42:50 -0700
published Calculating total... in Issues and suggestions
posted 2016-06-28 13:41:33 -0700
commented on De-Activating the Paths Feature or Deleting a Path
I have spoken to NationBuilder reps about how to use paths, and we have determined that we are not ready to use them at this time. If we cannot deactivate them, there needs to be a way for me to email someone out of the system without being forced to put them on a path. Because we are not using them, being forced to assign anyone we email to a path clutters our database, and creates confusion among our team members. I feel this is important, and with over 50 nations, I would request a solution as quickly as possible to this one.

posted 2016-06-29 06:00:42 -0700
commented on Can't delete path step
We have decided not to use the paths feature, but we are unable to delete paths, and we are being forced to select a path when we take certain actions, like sending an individual email out of the system. When I try to delete a path, I get a different message: Path could not be deleted. Cannot delete when Signups have been added to path.

This occurs even when a given path has no people assigned to it.

Any way to address this or to de-activate the paths tool in our nation?
posted 2016-06-28 13:27:49 -0700