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404 on assets hosted by https://assets.nationbuilder.com

We're receiving reports that assets (images, files, etc...) hosted on https://assets.nationbuilder.com are resulting in 404 errors. These assets are not accessible when visited, and do not resolve if shared on a website.

completed

Update: this issue is now resolved. Your files should be accessible regardless of the route you're using `https://assets.nationbuilder.com` or `http://d3n8a8pro7vhmx.cloudfront.net`. If you're still experiencing issues, please refresh your browser cache to ensure your browser is picking up the newest version of the page. If you are still experiencing further issues, please contact help@nationbuilder.com


Our engineers have identified the issue and are deploying a fix. In the meantime, if you need to access your files, you can update the URLs to access them.

Simply take your original URL:

https://assets.nationbuilder.com/abrahamhuie/pages/487/attachments/original/1552961535/thumbnail_pic_02-.jpg?1552961535/abrahamhuie/pages/487/attachments/original/1552961535/coolpic-.jpg?1552961535

Replace the `https://assets.nationbuilder.com` with `http://d3n8a8pro7vhmx.cloudfront.net` like:

http://d3n8a8pro7vhmx.cloudfront.net/abrahamhuie/pages/487/attachments/original/1552961535/thumbnail_pic_02-.jpg?1552961535/abrahamhuie/pages/487/attachments/original/1552961535/coolpic-.jpg?1552961535

And images should resolve. If you need your images or files to resolve on your control panel, you can access the image via the http://d3n8a8pro7vhmx.cloudfront.net, route, download the image, and reupload it to the respective part of the control panel (social share image, header, logo, etc...).

 

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