commented on Remove Klout from people filter
Documentation (eg. should be updated to avoid confusion on whether or not filtering by Klout is something customers should expect to find in NationBuilder.
posted 2016-10-10 11:44:52 -0700
tagged David Millar's International SMS using existing Twilio API with important to me
posted 2016-10-07 16:03:46 -0700
tagged Lem Thornton's When Installing Field Edge app it disappears from my Control Panel with Important
posted 2016-09-29 14:31:47 -0700
commented on Ticket order does not process when browser blocks cookies
This is causing a good amount of confusion for my organization. We running 50 ticketed events on NationBuilder, and whenever a user has cookies disabled, several things happen:

- We get an email from a confused user, “I selected two tickets, I clicked purchase, but then it displayed a bunch of donation amounts rather” or “I selected a ticket amount, I clicked purchase, but then it displayed a bunch…”

- For the control panel user, this issue also appears to break the link between RSVP and ticket purchase. For example, if I RSVP for the event, but have cookies disabled, my ticket purchase will not be connected with a specific RSVP event. In cases where multiple event pages are connected to the same underlying donation pate, this makes it really, really hard to keep track of what events people are purchasing tickets for.
posted 2016-09-22 11:20:13 -0700
commented on Tickets not Populating on Donation Page
This is critical for me and the organizations I work with. With ticketed events, the social share prompt can be a total game-changer for multiplying event attendees since each share leads to valuable P2P marketing. As it is, using the social share prompt with ticketed events creates discrepancies between RSVP records and payment records whenever someone gets tickets via the social share link. You correctly ask customers not to use the social share prompt at all in the context of ticketed events.
posted 2016-08-30 11:58:12 -0700
tagged Taylor Pineiro's Some recurring donations are noted in the payment processor but not in NationBuilder with urgent
posted 2016-07-21 12:40:36 -0700
commented on Calculating total...
Really need to see the number of people in my nation under the People tab. This feels like a no-brainer.
posted 2016-07-15 11:08:49 -0700
published Enhance your campaign with social targeting in Blog
posted 2015-08-12 15:28:48 -0700