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Support Type: Email deliverability

Issue: Hi there….I’ve noticed that often new email return broadcasters from our account go into my promotions folder (even for me!)….and thereby tend to have much lower open rates. I’ve also noticed that SOME (but not all) of the highest open rates for our big-list mailings are for the org, and for me personally….and that our klout scores are also the highest. Is the klout score part of what determines whether someone’s message goes into promotions? How do we improve the deliverability of a new broadcaster? (The subject matter/consent/quality of engagement is the same.) thanks!


Nation slug: 350Seattle
posted 2018-03-07 16:15:56 -0800
published Date filtering in Questions
posted 2017-11-07 12:01:42 -0800
commented on ListServ Feature
We’d definitely like this too….it’s kludgy to have to maintain listservs and google groups, and cross-check them to make sure everyone is in our NB database as well.
posted 2017-01-13 14:17:30 -0800
commented on Updating default email body template
where do I do this? I looked in the site settings, and can’t find where to set the {{ }}

I want that NOT to go to our nb page, but instead to our main wp site. or actually, I’d prefer to get rid of that line.

posted 2016-12-08 14:22:49 -0800