Skip to main content

Toll-Free Numbers FAQ

Will my Toll-Free Number work with the rest of my NationBuilder features?

Yes. It works the same as a local long code in your broadcaster for things like Call Forwarding, Text Blasts and Text Keywords.  Voicemail can be enabled for an additional fee.

What do you mean about faster message delivery?

Text messages from local long codes get delivered at a rate of approximately 1 message segment per second, while toll-free numbers support 3 message segments per second. 

Why is deliverability better with a Toll-Free number?

Phone carriers screen all inbound messages to ensure they believe them to be legitimate.  By using a Toll-Free number you’re telling the carriers to expect bulk messaging, and as a result we’ve seen carrier filtering cut by as much as 90% with some customers.  Using Toll-Free in conjunction with our Linetype Validation Service can help maximize your deliverability.

What countries are Toll-Free numbers available in?

Currently we offer Toll-Free numbers in Canada and the United States, but are open to exploring other countries. 

Can I still use my current NationBuilder phone numbers?

Yes. You can continue to use your current numbers as addition to and in conjunction with a Toll-Free number.